Manager Customer Service
Resume:
Amy Hatfield
Lexington, SC 29072
**********@*******.***
Objective: High level of experience as an Administrative Assistant/Office Manager with a proven record of accomplishment in the areas of customer relations, scheduling, accounting, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels.
Skills:
Able to assist company owners and executives with day to day business tasks
Provide a high level of customer service in different office settings
A/P & A/R - working with CFO or controller with accounting duties
Purchase a vast array of materials while keeping cost down to have a higher profit margin
Work closely with accounting on purchasing and job cost for projects
Create all correspondence and memos required for scheduling and purchasing
Schedule all phases of each job, maintain schedule and submit weekly schedule
Maintain all open and closed electronic and paper files for all jobs
Submit weekly payroll and all other weekly reports
Distribute material certifications to all parties required and maintain records
Assemble submittal manuals, O & M manuals and close out documents
Able to maintain all permits, license and certifications required for projects
Assisted with interviewing, processing new hires and maintaining employee files
Problem solve between many departments to have a positive end result on issues at hand
Worked closely with construction managers to help solve issues in the field
Assisted controller with yearly budget planning and submitted reports with budget recommendations
Provided customers with assistance thru all construction phases
Coordinated with several financial institutions for the closing of construction loans
Employment History:
October 2012-Present Presently Employed Columbia, SC Project Assistant
June 2011- September 2012 Bluffton Sun/Hilton Head Sun Bluffton, SC Office Manager
September 2010 – June 2011 Peek Pavement Marking Columbia, SC Office Manager
May 2008 – September 2010 W.B. Guimarin & Co Columbia, SC Executive Assistant/ Accounting
October 2007 – May 2008 The Bullard Group, Inc. Lexington, SC Office Manager
May 2002 – July 2007 Sun Quest Homes, Inc. Englewood, Florida Purchasing,Estimating,Accounting
Education:
2000-2001 Attended South West Florida College Fort Myers, Florida
1991-1993 Attended Midlands Technical College Columbia, South Carolina
1987-1991 Irmo High School Irmo, South Carolina
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