Customer Service Quality Assurance

Jamie Escobedo

R&D Coordinator/ QA/ Production Clerk - Superior Foods

San Antonio, TX

**********@*****.*** - 210-***-****

WORK EXPERIENCE

R&D Coordinator/ QA/ Production Clerk

Superior Foods - June 2012 to Present

Performs quality assurance checks before final product is distributed to customers. Help with new customer layout for cases and bags. Communicates daily via email with internal and external customers/entities. Gained extreme knowledge in the following computer, office and some management skills. Quality insurance in QA department. Production clerk responsible for direct administrative, operational and some management system measures during production activities. Inputs and maintain inventory and production data into BPCS daily. In Home senior Care

Care Giver- Assists - June 2011 to March 2012

the elderly by performing day by day household task, personal care activities and running errands. Assist with their daily exercise and communication.

Inventory Specialist

Oriellys Auto Parts - July 2008 to June 2011

Tracking all inventory going in and out of the store daily and weekly. Assist customers daily with auto parts they are needing. Keeping the store in a clean and safe environment for customers and co-workers daily. EDUCATION

Associates

Accounting Tech

July 2013 to May 2015

Accounting in Criminal Justice

Career Point College Education

August 2006 to May 2008

Diploma in Criminal Justice

San Antonio College

August 1992 to May 1996

Highland High School Basic Studies

SKILLS

MS Office (5 years), Ms Word (5 years), Inventory Control (7 years), Production Management (1 year), Quality Assurance (4 years), Quickbooks (Less than 1 year), Accounts Payable (Less than 1 year), Accounts Receivable (Less than 1 year), Spreadsheets (4 years), Filing (7 years), Scanning (7 years), Scheduling (2 years), Human Resources (Less than 1 year), Email (9 years), Ms Excel (4 years), Office

(4 years), Administrative Skills (4 years), Administrative Assistant (4 years), Customer Service (8 years), Research (4 years), food handling (4 years), Marketing (4 years) ADDITIONAL INFORMATION

I have extensive experience with customer service, computer skills; maintain all files for documents, office environment, inventory and frozen food product knowledge and some management skills. Knowledge of productivity reports, inventory reports, and inventory transfers reports for audits and productivity reviews.

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