Customer Service Human Resources
Resume:
DANA M. CAMPBELL
*************@*****.***
SUMMARY:
Self-reliant, quick-study, proficient professional in Human Resources with solid computer knowledge. Excellent written and oral communication skills. Seasoned professional in Human Resources support. Superior organizational skills. Proven ability to manage multiple projects simultaneously with valued results. Efficient and successful in a fast paced environment while providing a high level of customer service satisfaction.
Microsoft Tools
PeopleSoft
Lexis Nexis
HR Oracle
Taleo
US Staffing –Hire Systems
Worker’s Comp Experience
Staffing / On-boarding
Workday
EDUCATION:
Liberty University
Expected Graduation 2016
BS Business Administration
PROFESSIONAL EXPERIENCE
Peoplescout/ Bank of America (Contract)
Virtual Recruiting Coordinator/ 8/3/2015- 01/13/2016
Pre-screen and interview candidates for open positions
Directly communicates with hiring managers to discuss interview feedback, interview availability and manpower changes
Follow-up in a timely manner
Maintain strong relationships with candidates and clients
Ensure client requisitions/openings are filled with the appropriate top talent
Provide outstanding customer service to co-workers, candidates and clients
Provide guidance/mentoring to “rookie” team and mid-levels wishing to advance to Senior status
Perform other duties and special projects as assigned.
Responsible for conference calls for manpower needs in areas
Create continuous pipeline of candidates to place in available jobs
Onboarding process with all pre- offer candidates Primary Services
ConocoPhillips
HR Recruiting Coordinator (Contract) 09/2014- 01//2015
Scheduled interviews, conducted phone screens and meeting processing for candidate travel and expenses. Assisted in the research, development, assessment and planning of recruiting events (e.g. job fairs and open houses), outreach sources, and additional sourcing opportunities
Stayed informed on Applicant Tracking System (ATS) supporting the recruitment function with system data entry and maintenance maintaining database of candidate pipelines and recruiting sources Timely disposition of all candidates
Coordinated the requisition process and was responsible for requisition input into Taleo. Developing content for advertisements and/or other recruitment websites on the internet. Worked in compliance with applicable federal, state and local regulations pertaining to equal employment opportunity, immigration and company policy per management direction and keeping up-to-date with recruiting best practices
Maintained talent acquisition posts to social networks & media websites. Interacting with candidates in a professional manner to deliver a positive candidate experience. Assisted with interview guide and offer letter generation
Developed sources to assist the recruiters in the build-out of qualified internal and external candidate pipelines
Stayed informed of trends, innovative sourcing techniques and state-of-the-art recruiting practices. Assisted in the development and distribution of candidate sourcing documentation, webinars and other recruiter training materials
Maintained rapport with internal clients and external vendors. Promote company image and opportunities Adecco Staffing 10/2012 - 06/2014
Distribution NOW (Contract)
Recruiting Assistant
Performed administrative task in support of DNOW recruiting efforts.
Assisted with screening applicant/resumes, coordinating interviews. Assisted Recruiting staff with job fairs and college recruiting events
Assisted Recruiters in sourcing candidates, posting positions and maintaining spreadsheets for requisitions
Communicated event details and logistics to respective Recruiter(s) and maintain Recruiting Calendar with all recruiting events
Worked with sources to coordinate all advertising for job fairs, job openings and/or recruiting events.
Scheduled, planned and supported recruiting efforts by booking facilities and rooms and by ordering materials and food/refreshments.
Coordinated all details of office operations
All other duties as assigned.
General Recruiter (Contract)
Developed creative recruiting strategies to attract qualified candidates to meet customer demands
Developed a network of candidates and maintained an internal database of all qualified candidates
Leveraged resources to recruit the highest caliber candidates through online social networking
Analyzed candidates found through prescreening activities and evaluated skills and experience to determine match needs
Assessed candidates hard and soft skills through a combination of behavioral interviews and competency based evaluations
Scheduled interviews for prescreened candidates based on current branch needs.
Participated in daily requisition meetings, open orders, and allocation of recruiting resources
Facilitated Adecco-specific on-boarding process
Supported the on-boarding of new customers including terms and conditions, risk and credit assessment.
Investigated and managed worker’s compensation claims, provided documentation and participates in unemployment hearings, and leveraged best practices to reduce these risks. GE Oil & Gas (Contract)
HR Administrator Pressure Control & Logging Services
Managed contractor counts - Working with CWD (database)
Kept global list of job openings– Weekly reporting – following up with HR Managers to ensure accurate postings
I-9 Verification
Documented Storage Uploads (EIPIA, ID renewals)– Scanning and upload to HR data website
Posted Jobs
Work Flow Forms
Verification of Employment
Workman’s Compensation Claims
ADP Weekly Payroll
On-Site Staffing / Recruiting/ On-boarding process
Other projects as assigned
Staffing Support Specialist (Contract)
Developed creative recruiting strategies to attract qualified candidates to meet customer demands
Developed a network of candidates and maintains an internal database of all qualified candidates
Leveraged resources to recruit the highest caliber candidates through online social networking and job boards, community involvement, professional networking, and local media resources
Analyzed candidates found through prescreening activities and evaluates skills and experience to determine match to inventory needs
Assessed candidate hard and soft skills through a combination of behavioral interviews and competency based evaluations
Consulted with hiring managers to better understand client’s needs, maximizes level of service, and encourages relationship building
Facilitated interviews with candidate and customer, including candidate preparation and client brief
Conducted debrief with candidate and customer following interviews
Extended offers for assignments including compensation and bill rate negotiation
Facilitated Adecco-specific on-boarding process
Enrolled in Liberty University 2010- present
G.A.S Unlimited Inc., Sugarland, TX 01/2009- 12/2009 HR Assistant (Contract to perm)
Maintained recruiting and staffing logistics; Performance management and improvement tracking systems
Employee orientation, development, and training logistics and recordkeeping
Assisted with employee relations
Company-wide committee facilitation and participation
Company employee communication
Compensation and benefits administration and recordkeeping
Employee safety, welfare, wellness, and health reporting; and Employee services
Maintained employee files and the HR filing system
Assisted with the day-to-day efficient operation of the HR office
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