Customer Service Sales
Resume:
SOPHIA PEREZ
HOUSTON, TX *****
**********@*******.***
OBJECTIVE:
Seeking a position in Customer Service where my extensive experience will be further developed and utilized.
EXPERIENCE:
2011-Present
Volunteer at KSBJ Radio Station as special event coordinator/liaison CYCLONE ENTERPRISES INC.
Customer Service Rep. 2006-2011
Provided support to the sales team, ensuring all sales and service objectives achieved. Responsible for customer service in the sales dept., duties included answering customer queries, problem solving and providing detailed information on new food products. Worked with new customers in the development of new accounts. Assisted in the training of new customer service representatives and associates. Prepared daily sales invoices and orders.
Handled sales conference calls and follow-ups.
JAIMEL HEALTH CARE HOUSTON, TX
Elderly Liaison 2003-2006
Care and assist elderly clients. Take clients to doctor appointments, prepare their meals daily, and clean their homes.
Responsible for working with disabled or mentally challenged children. Provided help and instruction.
Done other duties as assigned.
TEX-STAR MOTORS HOUSTON, TX
Collections Representative / Skip Tracer 2003-2004 Collect on accounts over 30 days
Data entry, counsel customers with current open loans. Locating customers through Accurint that we considered past due accounts. EDUCATION: 2000: North Montgomery Community College (G.E.D.) SKILLS: 10 touch, Word 5.0 and 6.1, Customer Service, Skip Tracing, General Office and all types of Cashiering and money handling, BILINGUAL SPANISH
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