Six Sigma Management
Resume:
Zameel Shahat
Teaneck, NJ *****
************@*****.***
Professional Summary
Combines engineering education with a proven technical knowledge and management experience to analyze issues and provide excellent problem solving capabilities. Also troubleshooting capability in varies automated machines and electronics equipment that use wired and wireless control.
Able to multi-task and quickly adapt to changing environments while building strong relationships with internal coworker and external customers or dealers.
Experience History
Liberty Science Center, Jersey City, NJ (2015 - Present)
Volunteer
•Demonstrating science and technology experiments to the museum guest.
•Setup experiments.
•Answering the guest Technical and general questions about the exhibits and experiments.
•Judging students’ science projects during the museum science fairs.
NJIT (New Jersey Institute of Technology) 2015
Lean Six Sigma Project
Data Analyst
•Used the DMAIC (Define, Measure, Analyze, Improve, Control) Lean Six Sigma methodology to improve productivity in the Holland Township New Jersey School solar energy system.
•The down time of the system inverters reach 25% in June 2015. After analyzing the collected data I found there are 2 problem. One problem was some of the inverters cannot start up in the morning due to software problem, the second one was bad connections from some solar panels to the inverters.
• The system productivity reach the 100% of normal productivity after upgrade the software and replace the bad connectors.
•I recommended a database log system for all the activity in the system (productivity, preventive maintenance, Error, Repair, Improvement). This will help in the future improvement and troubleshooting problems.
Crestron, Cresskill, NJ (2008 – 2015)
Test department supervisor
•Trained the technicians in
A.How to use various types of automated test equipment to do In Circuit Testing and function test for advanced control and automation systems used in home and buildings such as A/V (Audio/Video), lighting, shading, security, and HVAC (Heating, Ventilation, Air Conditions).
B.How to interpret the test machines print out and screen display.
C.How to use the schematic and wiring diagram in troubleshooting and repair the failing units to component level.
D.How to troubleshoot the automated failing test equipment and take all necessary action to repair it.
• Reviewed the technicians troubleshooting and make sure they troubleshoot the failing unit to component level and assist them when they need technical help.
•Analyzed the failing unites and sent the failures reports to the managers of the design, quality, production and parts departments to take the necessary action to improve production quality.
•Used SAP database to log in and check production activity and parts availability. Created MS Excel datasheets and charts includes daily production requirement, productivity for each technician and test statistics (failing and passing units).
•Kept records of the technicians’ activity, test results for each unit under test, troubleshooting results.
•Kept track of the department employees’ attendance and made sure they are following company SOP (Standard Operation Procedure).
•Wrote the yearly evaluation reports for the department group.
Panasonic, Secaucus, NJ (1996 – 2008)
Technical Specialist
•Helped technicians troubleshoot technical problems in repairing Panasonic equipment to component level.
•Coordinated with training and engineering departments the investigation, resolution and documentation of quality problems and service issues.
•Attended factory seminars and taught those seminars to the other technical specialists.
•Kept records of all communications with technicians, common problems, and needed information to assist management in trend analysis.
Project Engineer
•Provided technical advice to factories and sales companies concerning present and pending new government regulations.
•Monitored FCC (Federal Communication Commotion) rules and regulations regarding telecommunication products and provided timely reporting to concerned factories and sales companies.
•Participated in committees to develop industry standards regarding new technologies/products and to follow/report on potential telecommunications rule making activities.
•Handled factories’ FCC and ACTA (Administrative Council for Terminal Attachments) Certification and Registration applications and consistently ensured factory approval prior to production.
Education
•Helwan University, Cairo, Egypt
Bachelor of Science Degree in Electrical Engineering
Certificates
Six Sigma Green belt certificate from New Jersey Institute of Technology (NJIT).
Six Sigma Project certificate from NJIT.
Project Management certificate from NJIT.
Engineer-In-Training from Delaware Association of Professional Engineers.
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