Customer Service High School

Work Experience

Cashier/Clerk: Rite Aid – Philadelphia, PA 7/2015 to Present

Assist customers with their shopping needs, inquiries while also resolving complaints. Complete customer transactions on the register while also reconciling register drawers. Stock store shelves and end caps with merchandise, complete inventory counts, and assist with One-Hour Photo department. Build displays, new plan-o-grams, put up and take down sale signs and labels, and assist with price markdowns and merchandise changes. Also unsure proper ID is presented for adult purchases.

Cashier/Service Desk Associate: Kmart – West Chester, PA 11/ 2014 to 8/2015

Able to handle a fast-paced, high demand work environment. Multitask responsibilities while still ensuring the customer's needs are met. Greet, service, and handle customer service issues with ease.

Crew Member: Chipotle Mexican Grill - Philadelphia, PA 6/2014 to 8/2014

Managed all hygienic standards of the establishment with enthusiasm and pride (cleaned the dining room, lobby, patio, soda area, bathrooms, and extracting trash). Processed customer's online and in-store orders. Maintained stock of food items and supplies.

Cashier/Server: Benny's Pizza - West Chester, PA 3/2014 to 5/2014

Took in-person food orders as well as telephone orders. Responsible for greeting customers and serving customers who dined in. Operated a touch-screen based cash register. Managed all hygienic standards of the establishment with enthusiasm and pride (cleaned the dining room, windows, bathrooms, washed dishes and swept).

Internship: Drexel University Office of Sports Info. – Philadelphia, PA 6/2012 to 8/2012

Performed research for Office of Sports Management. Assisted SID in preparation for Drexel Sports Hall of Fame projects. General Office duties, such as typing, filing, answering phones.

Tutor, Mathematics: Arline Institute – Camden, NJ 3/2012 to 5/2012

Provided instructional support for High School students individually or in small groups. Assisted with specific strategies to help students be more successful in Mathematics courses, including Trigonometry, Algebra 1 and 2, Geometry and Statistics.

Internship: Department of Human Services (DHS) 6/2011 to 8/2011 & 6/2010 to 8/2010

Responsible for filing, typing and other administrative tasks, assisting with keeping the office running smoothly. Ensured top quality representation of the Office.

Office Assistant: Arline Institute – Camden, NJ 6/2006 to 8/2006

Responsible for general clerical and administrative support work. All work required accuracy, diligence, organizational skills, and computer knowledge. Answered telephones, greeted the public, utilized MS Word, and filed. All work involved exercising independent judgment and taking the initiative. Keen interpersonal skills used while working within teams and independently.

Skills

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Read and speak Spanish

Education

West Chester University - PA Graduation: June 2017 B. S. in Environmental Health

Academy at Palumbo High School - Philadelphia, Pa Certificate Of Distinction

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