Lazaro D. Cantin

**** *.*. ** ******

Cell No. 786-***-****

Email: actmu2@r.postjobfree.com

Objective

Seeking a challenging and rewarding position within a progressive, growth-oriented organization where acquired Sales experience and personal ability will be valued attributes. A position that will allow for continued personal and professional growth.

QUALIFICATIONS:

Committed to the assistance and support of others while maintaining a positive and helpful approach.

Bilingual English/Spanish verbal and written

Ability to prioritize and remain focused on the essence of an issue

Excellent with customer support services and relations

Skilled at learning new concepts quickly while working well under pressure

Excellent organization, communication, project management, presentation, negotiation, problem- solving skills

Proficient in Microsoft Office including, Word, and PowerPoint with the ability to develop, create and deliver

Professional presentations.

Over Nine years of Sales and Customer Service Experience

WORK EXPERIENCE:

12/14-Present IMC ( Interamerican Motor Corporation) Import Auto Parts-Pompano Beach FL – Account Manager

Daily interaction with customers and potential new key accounts via phone, appointments and presentations, while managing multi-line phones.

Key Role in implementing and developing a solid and long-term influential relationship with key decision makers at all levels in the assigned customer base.

Work closely with customer service personnel to provide product and pricing.

Proactively manage customer expectations around service delivery to ensure receipt of order and timely delivery, with expediting of orders as need fit.

Maintain a consistent follow through communication with customer contacts regarding order status and delivery date.

Make occasional executive decisions within the scope of the position to ensure customer satisfaction at all levels.

Reviews order logs and reports and works with customer to resolve discrepancies.

Optimization of sales and revenue.

02/06 – 12/14- WorldPac (Wholesale Distributor of Original Equipment Auto Parts)- Ft. Lauderdale, FL - Key Account Manager for Latin America & United States

Daily interaction with customers and potential new key accounts via phone, appointments and presentations, while managing multi-line phones.

Key Role in implementing and developing a solid and long-term influential relationship with key decision makers at all levels in the assigned customer base.

Work closely with customer service personnel to provide product and pricing.

Proactively manage customer expectations around service delivery to ensure receipt of order and timely delivery, with expediting of orders as need fit.

Maintain a consistent follow through communication with customer contacts regarding order status and delivery date.

Make occasional executive decisions within the scope of the position to ensure customer satisfaction at all levels.

Reviews order logs and reports and works with customer to resolve discrepancies.

Optimization of sales and revenue.

02/2004 – 02/06 - Bennett Auto Supply - Hollywood, FL - Parts & Counter Personnel

Managing new & pending orders from Bennett’s smallest to largest

Data entry and Customer service while answering multi- line phones.

Stocking and pulling parts to achieve a well maintained inventory supply.

Ordering and receiving parts to maximize order fulfillment.

Responsible for the handling of the monetary fund’s while taking new orders.

Taking care of walk-in customers to ensure new sales and satisfaction.

06/1999 – 2/2004 - Sears Automotive Center Pembroke Pines, fl - Service Manager

Responsible for ensuring daily bank deposit in a timely matter.

Overseeing the Sales floor and managing small staff to ensure proper operations of the back shop area.

Monitoring of incoming/outgoing inventory to maintain high level of products at all times.

Keeping track of sales report and make key suggestions for optimization as needed.

Responsible preparing employees schedules to ensure full floor coverage.

Customer Service (Retail Level), Sales

=Education:

American High School - Completed Diploma

Keiser University - Associates Degree science

Awarded Top Sales of ENEOS Motor for 2012.

Contact this candidate