ADINA B. UNCAPHER
**** * ******** ****** *******, IL 60610 773-***-**** *****.***@*******.***
EXPERIENCE
Immucor Transplant Diagnostics, Inc. 2013 - Present Midwest Regional Sales Manager, LIFECODES Products
Facilitate the sale of transplant diagnostic products and instrumentation for a 9 state territory
Awarded FY 2015 President’s Award LIFECODES Top Regional Sales Manager
Achieved 104% to sales objective for FY 2014
Advocate product improvements based on customer feedback effectively to internal departments
Establish excellent customer relationships with key opinion leaders in HLA community
Assembled and continually monitor sales team resources folder Technical Support Representative III, LIFECODES Products 2011-2013
Educated laboratory personnel through demonstrations and training sessions on the product portfolio for international and domestic accounts
Fielded customer inquiries for software installation and functionality, Luminex instrumentation usage and maintenance, and product technical aspects and data analysis
Resolved customers technical issues by providing troubleshooting methods, supplemental reference materials, and product literature
Investigated customer complaints and generated detailed data summaries to perform root-cause analysis review
Northwestern University Feinberg School of Medicine 2010-2011 Comprehensive Transplant Center
Senior Medical Technologist II
Performed antibody titration assays to determine patient sensitization status
Tested compatibility for living organ donors using flow cytometry
Composed protocol and quality control procedure for implementation of CDC crossmatch testing University of Illinois Medical Center February – May 2010 Laboratory Supervisor, Transplant HLA Laboratory
Delegated staff schedules and responsibilities to ensure accurate and timely reporting of results
Trained employees on technical procedures and organized annual competency assessment
Ensured compliance with CAP regulatory guidelines and maintained external proficiency survey program
Conducted cost analysis and devised validation plan for new instrumentation Lifelink Foundation 2003-2010
Medical Technologist II, Transplant Immunology Laboratory
Attained laboratory skills in histocompatibility testing using flow cytometric, polymerase chain reaction, real-time nucleic acid sequence-based amplification, and immunoassay based methodologies and instrumentation
Performed deceased organ donor testing and recipient compatibility assessment to facilitate organ transplantation
Appointed and served as safety officer and a member of the post-transplant committee Memorial Regional Hospital 1999 - 2003
Medical Technologist, Microbiology Department
Analyzed bacterial, parasitic, and fungal cultures for pathogen identification
Assessed drug efficacy of cultures using Kirby-Bauer and Vitek automation EDUCATION
Florida Atlantic University
Medical Technology, B.S., Cum Laude 1999
Florida State University
Biological Science, B.S. 1996
SKILLS AND CERTIFICATES
Achieve Global: Professional Selling Skills 2014
ABHI Certified Histocompatibility Specialist 2009
ABHI Certified Medical Technologist 2005
Clinical Medical Technologist, Florida licensure 1999