Raysha Hill
Document Specialist/Title Specialist/Closing Specialist
Irving, TX
**********@*****.*** - 214-***-****
A position with growth potential where my positive attitude, skills, professionalism and experience can be utilized to assist in the growth of the company.
Authorized to work in the US for any employer
WORK EXPERIENCE
Title Specialist
Vendor Resource Management - Carrollton, TX - September 2015 to Present Responsibilities
Resolved title issues with title companies, making sure clear titles are provided before sales transactions are completed
Contact vendors, listing agent, and attorneys to resolve title issues regarding mobile homes Correspond with client Wells Fargo to resolve all curative issues for REO property closings Assist in backing up other team members when necessary Contact vendors and attorneys to resolve title issues regarding mobile homes Accomplishments
The mobile homes were being missed in title process and delaying closings by 30%. Once I started managing the mobile home portfolio every mobile home was acknowledged and curative process completed bringing the delay to 10%. The 10% was due to the time frame of the curative process for each state. Skills Used
Great communication, relationship building, self-awareness and patience Document Specialist/Title Specialist/Closing Specialist JPMorgan Chase - Lewisville, TX - 2001 to 2013
Executed and notarized foreclosure deeds, reo closing documents and researched assignments.
…Prepared and/or reviewed Grant Deeds, Quitclaim Deeds, escrow instructions, and amendments as required
• Correspond with attorney's to resolve many title issues.
• Implemented new procedures and practices for vendors.
• Trained new employees and outsource vendors.
• Accurately reviewed settlement statements for property closing.
• Liaison for clients and agents in Loss Mitigation Short Sales
• Reviewed all documents in the Short Sale Process
…Reviewed homeowner hardships, financials, income, tax returns, credit reports and current property value assessments to mitigate potential loss
…Coordinate with real estate agents on sales price, commission, and title issues for short sale property closings
• Managed a high-volume workload within a deadline-driven environment and consistently met performance goals.
• Handled incoming calls from homeowners, responded to inquiries, and resolved complaints. EDUCATION
Medical Coding and Billing
Everest College - Arlington, TX
2008 to 2009
Justin F. Kimball High School
SKILLS
Organizational Skills, Effective listening, Problem solving, Teamwork, Creative Thinking (10+ years) ADDITIONAL INFORMATION
1. Willing to assume responsibility, self-motivated, and possess a high degree of professional integrity. 2. Skilled at learning new concepts quickly while working well under pressure. 3. Well organized, problem solver who enjoys challenges.