Responsible Project
Resume:
Career Objective
A challenging, QA Analyst position in a progressive and reputable company where my skills and experience will allow me to make a tangible contribution to the growth and on-going success of the company.
Qualification Highlights
Expertise in systems implementation and integration.
Expertise in EMV certification for NIV, TIP, ADVT using ICCSIM test tools and simulators.
Expertise in the utilization and configuration of the MasterCard reference terminal land MasterCard credit card transaction simulator
Expertise in utilizing the Barnes EMV Personalization Validation Tool
Expertise in utilizing the Collies EMV PVT tool in understanding interactions between chip and chip reader device
Expertise in data ware housing and financial applications.
Establish and maintain relationships with cross functional groups (e.g. support teams, other QA teams etc.)
Act as Lead, Role Model and Application Subject Matter Expert for the QA team.
Effectively lead and co-ordinate QA activities: environments, resources, deliverables and ensure successful implementation via QA processes, monitoring of QA output and deliverables, planning, checklists, contingency, security etc.
Solid technical support skills and the patience to see a problem through to resolution.
Solid IBM MVS mainframe experience in operating platforms in ZOS & OS/390
Experience in Base24 switch operating application.
8 years experience in technical supporting atm and pos configuration and applications and switches.
2 years experience of technical support for IVR telephone banking application.
10+ years experience of technical support for IVR telephone banking application.
10+ years of ABM and POS testing for certifications and releases and upgrades
Employment History
AJBSoftware Solutions Aug 2015 – Nov 2015
QA Analyst
Responsible for testing and configuring pos devices interfacing with standard application,
Customizing configuration each pos evice for specific merchants for production implementation.
Responsible for creating final configuration documentation and QA sign-off for pos device into production and supporting Implementation team
SIT (Strategic Information Technologies) Oct 2011 – Apr 2015
Business/QA Analyst
Responsible for business requirements gathering and mapping for an Internet web based banking application from third party vendors and clients.
Identifying technical configurations setups to support online debit card and IVR telephone banking application and implementing technical configurations.
Responsible for business requirements gathering for a PCI compliance project to remove the pan of debit cards from being viewed on host systems yet still maintain the authorization process.
Identified downstream changes in operational impacts and mapping for an internet web based banking application from third party vendors and clients.
Responsible in the capacity for developing and designing technical solutions, and documentation for a debit card system and upgrading EMV debit card enhancement for domestic and Irish credit unions.
Develop the framework for the test plan and detailed test cases and perform quality assurance testing for debit card application and back-end host.
Developed and performed certifications of EMV debit card on ABM and Point of sales devices. Validated reconciliation settlement reports for abm and pos devices.
Provide frontline business support for internal and third party products in the debit card services and provided guidance to other development areas of retail business lines.
Analyzed and identified the impacts the MDI web banking application would have on the various departments, liaising with users, developing non-standard procedures wherever necessary to adapt new systems to our banking application product. Designed new process both manual and automatic to be integrated with the web banking application.
Act as liaison between other banking clients and developers with conceptual and problem-solving skills
Develop the framework for the test plan and detailed test cases and perform quality assurance testing
Perform client training to existing or new clients
Participate in all aspects of client upgrades and new installations
Participate in client requirement gathering, gap analysis, and research, analyze and document business requirements for system enhancements for debit card programs for Interac E-Transfer and Me2Me transaction processes.
Required to be first point of contact for all of client’s issues, recoveries, and root problem analysis.
Co-ordinated prepared and executed automated systems testing of a project cycle from the feasibility stage through to the post conversion/implementation stage by developing project action plans, monitoring progress/ logging test activities throughout Integrated Systems Testing and User Acceptance Testing.
Administered and documented internally and externally system initiated projects and problem logs, change requests, and general system changes including documentation of user requirements, review of design documents, monitoring of schedules and costs and procedural documentation.
Prepared business case proposals, providing business specifications, project planning, developing and maintaining test plans and test cases using prescribed formats.
Chase Canada Card Services (Contract) April – Nov 2010
Lead Senior Quality Assurance Analyst
Responsible in the capacity for developing and designing technical solutions, and documentation for a credit card system upgrade EMV and credit card enhancement projects.
Responsible for installing, configuring and testing MasterCard credit card simulator with host issuers Total Systems Service (TSYS) running under IBM ZOS mainframe.
Responsible for training and education on utilizing the MCAS simulator and the MasterCard reference terminal
Setup templates for personalization of MasterCard test case transactions
Technical expert on credit card and EMV issues Responsible for setting up and maintaining MasterCard simulator test tool for EMV upgrade
Responsible for planning, scheduling and execution of test plan and cases for major product upgrade for ACAPS (Automated Credit Application System)
Responsible for planning, scheduling and execution of system integrated testing for ACAPS upgrade
Responsible for quality sign-off for all assigned project releases.
Ensure test documentation meets business requirements, functional and design specifications, etc. for high complexity system functions.
Initiate project document inspections for all project related documents.
Responsible for logging of all systems defects in QC for ACAPS project and reporting to management of all defects.
Required to create test accounts for MasterCard testing to ensure correcting function on TSYS application.
President’s Choice Bank (Contract) Oct 2009 – Feb 2010 EMV Payment Technical Consultant
Responsible in the capacity for developing and designing technical solutions, and the creation of business requirement documentation for a credit card system upgrade EMV project.
Responsible for installing, configuring and testing MasterCard credit card simulator with host issuers Total Systems Service (TSYS)
Utilized the Barnes PVT tool to verify personalization of chip and interaction of the chip and actual device.
Analyzed interaction of EMV commands and tags.
Responsible for training and education on utilizing the MCAS simulator and the MasterCard reference terminal
Responsible in reviewing test plan and cases
Responsible in developing process and data mapping for technical solutions for
Ongoing EMV upgrade project and credit card enhancement projects
Responsible in the capacity for developing and designing technical solutions, and documentation for to create a credit card statement retrieval system data repository
Windows based application
Responsible in the capacity for developing and design of technical solutions, and documentation for to create a credit card statement/marketing tool retrieval system web based application
Setting up and testing MasterCard credit card simulator with host issuers Total Systems Service (TSYS) and First Data Resources (FDR), both IBM ZOS Mainframe hosts
Responsible for initiating, resolving technical; improvements with credit card vendor
Technical expert on credit card and EMV issues in supporting other departments such as QA, business analyst.
Responsible for setting up and maintaining MasterCard simulator test tool for EMV upgrade
Responsible in the capacity for developing and design of technical solutions, and documentation for a client server based Broker/GIC entry application
Responsible for setting up and maintaining GIC desktop/server application and supporting QA
Responsible for setting up and maintaining credit card test cases and supporting QA
Everlink Payment Services August 2008 – July 2009
Lead Senior POS/ABM QA Analyst
Developing strategies for certifying different Banking Host systems that are hosted on the Tandem nonstop Base24 switch. The certification of these banking host to include EMV upgrades to the certification test plan, test cases and co-ordination with selected banking host clients
Developing certification plans, test scripts, reconciliation with banking host to ensure that banking host are EMV compliant.
Developed testing strategy template for EMV bank certification to reduce duplication of time and effort by developing a common testing strategy for different banking host. The strategy also included unique business requirement for any one of the hosts. The same test cases are designed to be utilized by any one banking host.
Responsible for designing QA test plan, test cases, EMV certification test plans and test cases for pilot banking host. This included all testing both acquire/issuer for Cirrus/Maestro traffic.
Coordinated, executed certification system tests with pilot banking host to ensure EMV compliancy. The certification consisted have online and offline processing.
Coordinated, executed certification of INTERAC certification for both SCD and IDP for EMV upgrade pilot banking host project
Coordinated, executed certification of VISA, MCI certification for pos and abm for EMV upgrade pilot banking host project utilizing the ICCSIM simulator and tools
Responsible for certification of EMV enabled ABM through the Interac certification (TAC)
Responsible for certification of EMV enabled atm through the MCI TIP process
Responsible for ADTV certification utilizing the ICCSIM simulator for EMV upgrade pilot using MasterCard and Visa certified EMV test cards and scripts.
Responsible for planning, scheduling and execution of test plan and cases. This included normal regression.
Responsible for verifying all transaction messages are EMV compliant and meet business and technical requirements.
Responsible for quality sign-off for all assigned project releases.
Ensure test documentation meets business requirements, functional and design specifications, etc. for high complexity system functions.
Initiate project document inspections for all project related documents
Prepare for project transition to maintenance and support group (package and environment clean-up, knowledge transition etc.), mentoring when required.
Bank of Montreal June 2006 – August 2008
Lead Senior POS/ABM QA Analyst
Responsible for training and education on utilizing the MCAS simulator
Responsible for configuration to support atm and pos in testing environment for Connex applications.
Setup templates for personalization of MasterCard test case transactions
Technical expert on credit card and EMV issues Responsible for setting up and
Developed, planning and test strategies for IBM ZOS Mainframe Connex version 3.4B EMV upgrade.
Responsible for all planning, leading, co-ordination of testing with all Interact / MCI /Maestro/Cirrus members for all mandated EMV upgrades and ad hoc testing.
Plan, test, lead and support various internal projects that utilize the Connex authorization system. executing in an IBM mainframe environment
Coordinated, executed certification of INTERAC certification for both SCD and IDP for EMV upgrade.
Responsible for certification of EMV upgrade for MasterCard acquire/issuer.
Responsible for verifying all transaction messages are EMV compliant and meet business and technical requirements.
Developed, planning and test strategies, test cases for Security box upgrade.
Developed, planning and test strategies, test cases MCI bulletins upgrade for CVC and EMV
Developed capacity testing procedures and the required JCL to facilitate stress testing against host issuer (Vision Plus) for EMV credit cards testing.
Responsible for quality sign-off for all assigned project releases.
Ensure test documentation meets business requirements, functional and design specifications, etc. for high complexity system functions as per CMMI.
Initiate project document inspections for all project related documents as per CMMI.
Prepare for project transition to maintenance and support group (package and environment clean-up, knowledge transition etc.), mentoring when required.
Responsible for setup and support for IBM ZOS Mainframe MVS UAT environments for all related projects.
Responsible for ensuring automated mainframe test tool XCHECK is configured correctly for all current and new processor interfaces.
Responsible for migration/promotion to production for all test case messages, expected test case results, issuer and acquirer verification scripts into XCHECK repository
Responsible for execution of abm/pos test cases messages using XCHECK automation tool and verification of test cases
Trouble shooting application, design and environment issues for junior resources.
Responsible for ensuring all QA Connex authorization applications having connectivity with internal Bank applications and other external testing partners such as Interac and MCI.
Responsible for performing all necessary testing (functional, regression) to ensure quality and timely delivery.
Responsible for writing IBM ZOS mainframe JCL, procs for executing batch jobs as defined by test plans, defining and creating VSAM files, GDG’s
Bank of Montreal
Lead QA Data Warehouse Analyst Aug 2003- June 2006
Developed planning and test strategies for Customer Knowledge & Profitability application running in an IBM ZOS Mainframe . Responsible for creating and executing test scripts that follow the business rules.
Developed planning and test strategies for Performance & Portfolio Management Reporting application. Responsible for creating and executing test scripts that follow the business rules.
Developed planning and test strategies for UDB DB Version 8 upgrade for the application of the CKBD (Customer Knowledge Base Data Warehouse) DB2 UDB database. Responsible for creating and executing test scripts that follow the business rules.
Development and management of test plans for the area of the CKBD (Customer Knowledge Base Data Warehouse) DB2 UDB database. Responsible for creating and executing test scripts that follow the business rules.
Development and management of test environments for MVS, Unix and Abinito files systems and loading of test data into test mainframe and AIX environments as per system documentation.
Responsible for performing all necessary testing (functional, regression) to ensure quality and timely delivery. Responsible for writing mainframe IBM JCL and unix scripts to support and execute test plan.
Developed COBOL, SQL and web FOCUS reports to verify loading of DB2 target tables.
Responsible for quality sign-off for all assigned project releases.
Ensure test documentation meets business requirements, functional and design specifications, etc. for high complexity system functions.
Initiate project document inspections for all project related documents
Prepare for project transition to maintenance and support group (package and environment clean-up, knowledge transition etc.)
Responsible for setup and support for UAT environments for all related projects.
Developed sql loading scripts to upload mainframe data to IBM UDB DB2 tables
Developed sql queries to verify data mapping rules for uploading mainframe data to UDB DB2
Education
Seneca College - Computer Programming and Operations
L' Amoreaux C.I. Honors’ Diploma
Relevant Experience in Connex technical support at BMO
1995-1998
First line technical support of Connex switch for pos ant atm applications.
Responsible for configuration production EDB/CRS to support live pos endpoint and other acquiring interfaces.
Contact this candidate