Management Data

SUMMARY

Above * years of professional experience in Business and System Analysis.

Around 5 1 2 years of System Analysis experience with Airline Reservation System on TPF platform.

MBA graduate in Finance and Management Information Systems at University of South Florida.

Presented various project artifacts - Project proposals, Business Requirement Specifications (BRS), System Requirements Specifications (SRS), Functional Specifications (FS), Product backlogs, Requirement matrices, Test cases and Defect reports.

Identified requirements and transformed them to technical specifications.

Customer-focused professional.

Demonstrated effective communication with clientele and partners.

Proven expertise in defining Metrics, creating dashboards and business reporting

Experienced in metadata management, data extraction, data analysis and defining data standards.

Developed Airline reservation projects and tasks on TPF.

Executed reports and validated issues using SQL queries.

Experienced with various stages of SDLC.

Eager to learn new businesses and tools.

Experienced with problem solving and managing issues.

Experienced in handling multiple initiatives.

COMPUTER SKILLS

Tools : MS - Office, MS-Visio, Open Office, Microsoft Project, SQL Assistant.

Languages : IBM ESA S/390, TPF assembler, TPFDF. (Proficient), R programming, C++, HTML.

ORGANISATION DETAILS / PROJECTS

TPF Software Solutions Ltd.

Sr. Software Engineer/System Analyst

Jan 2016 - present

Associated with development and services team.

KEY DELIVERABLES:

Responsible for development of software programs on TPF platform.

Responsible for analysis based on TPF platform.

Responsible for identifying requirements and converting them to software design.

Capital One Financial Corp.

MIS Analyst/Business Data Steward

May 2013 – Dec 2014

Associated with Data Stewardship team for Card Data Services.

KEY DELIVERABLES:

Analyzed various business projects based on requirements, assumptions and critical factors.

Ensured data quality through the identifications of Key Performance Indicators (KPIs)

Acted as a data liaison in terms of definition, management, control, integrity and maintenance.

Assisted in identifying project priorities in expectations and scheduling the same.

Managed data issues on Card and Enterprise data warehouses.

Assisted users in questions related to the data environment.

Maintained data dictionary and responsible for providing assistance with respect to tables, data elements, source data files, transformation logic and identified issues with data mismatch.

Executed reports, validated issues and assisted data quality using SQL queries.

Experienced with relational databases.

Closely worked with data owners, data custodians, and data operations.

Establish metrics to measure and monitor initiated data stewardship initiatives.

BUSINESS AREAS:

Card Partnerships - Capital One Cards for Business Partners (HBC, Kohl's & HSBC)

Digital Enterprise - Capital One Online Services & Capital One Mobile Services.

Mphasis Corp (HP)

System Analyst

Oct 2011 – May 2013

Associated with Business Applications and Practices Team for Travel & Hospitality related projects.

KEY DELIVERABLES:

Provided Airline Reservation consultation for SHARES’ clients.

Developed software programs for Airline Reservation System using TPF.

Developed business requirement documentations, system design specifications and functional documentations

Modelled and extracted data to support business requirements.

Supervised support on IATA PNL system during United Airlines and Continental Airlines merger

Oversaw and developed IATA Passenger Name List upgrade for SHARES on TPF system

Managed change requests and problem management records.

Involved in identifying and establishing KPIs.

Good Analytical and Documentation skills and ability to perform in a Team Environment.

Ensured clarity in understanding of requirements within the development team.

Business Areas:

Airline Reservation - Inventory, Availability, Schedules, PNR, PNR Elements, Reaccomodation, Codeshare, Alliances, Ticketing, EMD

Projects:

Continental Airlines merger with United Airlines.

PNL upgrade for FLYBE Airlines.

United Airlines codeshare and OA alliances with partners.

Ante Up publishing LLC

Business Analyst

Sep 2011 – May 2012

KEY DELIVERABLES:

Financial Analysis

Forecasted sales and YOY growth from 2012 till 2016 based the industry.

Analyzed the financials and valuated the company around $2M based on NPV and ROI.

Recommended solutions to improve sales around 26% based on business requirements and performance.

Worked with cross functional teams to generate detailed financial reports to assist senior management make critical decisions.

Performed Data analysis and generated Datasets for quantitative analysis.

Developed financial models.

Business Analysis

Analyzed opportunities and competitors in gaming and gambling industry.

Recommended business solutions to improve sales based on business requirements, GAP analysis, SWOT analysis and risk analysis.

Analyzed competition and market opportunity.

Interviewed employees and vendors.

EDS India/MphasiS an HP company

Software Engineer/System Analyst

Jun 2006 – Aug 2010

KEY DELIVERABLES:

System Analysis

Interacted with clients for requirement gathering, system study & analysis.

Developed software programs for Airline Reservation System using TPF.

Designed functional requirements for HP’s Airline Reservation System using models and diagrams to represent the processes and functions involved.

Supported senior management with Request for Proposal (RFP).

Assisted in identifying requirements and translating into technical information.

Mentored junior professionals.

Application Development

Overlooked User Acceptance Testing on various projects

Involved in all facets of SDLC – Analysis, design, develop, integration, testing, implementation troubleshooting and providing maintenance.

Team Management

Monitored the performance and training needs of teams to ensure efficiency in process and met individual & group targets.

Business Areas:

Airline Reservation - Inventory, Availability, Schedules, PNR, PNR Elements, Reaccomodation, Codeshare, Alliances, Ticketing, EMD

Projects:

Continental Airlines membership with Star Alliance.

PNL for PRM passengers for airlines hosted on SHARES.

Continental Airlines codeshare and OA alliances with partners.

Schedule Change and Marketing Reaccomodation

QUALIFICATIONS

M.B.A – Finance and Management Information Systems (Full Time) May 2012

University of South Florida, College of Business, Tampa, FL

Performed business analysis and market positioning for FireTag (Virtual One Software) during USF’s Business case competition.

Lead and organized Net Impact student organization at USF as a CFO to implement sustainable projects.

Coursework: Financial Management & Investments, Financial Statement analysis, Operations Management and Supply Chain, Statistical Data Mining, Project Management, Consumer Behavior, and Managerial Decision Analysis.

Bachelor of Engineering – Electronics & Communication May 2006 Anna University, India

AWARDS AND CERTIFICATION

Excellence in TQM-IT Leadership Award (Air Services Team, MphasiS) 2010

Rated 5 (highest) for performance 2009

SPOT award (MphasiS, an HP company – Corporate award) for Technical performance 2008

Excellent performance in Technical Award (Air Services Team) 2008

Excellent performance in Process Award (Air Services Team) 2007

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