Customer Service Representative

Precious Margarette Anne C. Banaag

Muraqabat St. Deira, Duabi

Mobile Number: +971*********

Email Address: ******.********@*****.***

Career Objectives:

To find a challenge position to meet my competencies, capabilities, skills, education and experience in active environment that could make me as one of the company’s best asset. Furthermore, be able to act my field and interest in a way that I can achieve my career growth at the same time as service to the company.

Employment History:

Customer Service Representative Expert Global Solutions Mezza Second Floor Mezza Residence Aurora Boulevard

Quezon City, Philippines

September 2014 – November 2015

Training Attended:

Customer Service Representative Expert Global Solutions Mezza

(Chat & E-mail) Second Floor Mezza Residence Aurora Boulevard Quezon City, Philippines

November 2014

Skills Enhancement Training Expert Global Solutions Centris Three Cyberpod Centris, Edsa cor Quezon Avenue,

Quezon City, 1100 Metro Manila

August 2014

Duties & Responsibilities:

Answer courteously calls & e-mails.

Respond to customer inquiries.

Generate customer interest in the services or products offered by the company.

Provide personalized customer service by responding to the needs of the customers.

Manage and update customer databases with the status of each customer.

Evaluate problems of the customers and provide logical lasting solutions.

Manage filing, mailing, correspondence and other management tasks. EDUCATIONAL ATTAINMENT

Tertiary Bachelor of Science in Business Administration Major in Marketing

Jose Rizal University

80 Shaw Blvd. Mandaluyong City

June 2012 – March 2014

Secondary Blessed Christ Child Montessori Foundation Bagong Calzada Balayan, Batangas

Year Graduated 2003-2007

Elementary Blessed Christ Child Montessori Foundation Bagong Calzada Balayan, Batangas

Year Graduated 1997-2003

PERSONAL PROFILE

Age : 26 years old

Date of Birth : January 18, 1990

Place of Birth : Balayan, Batangas

Height : 5 feet

Weight : 105 lbs.

Civil Status : Single

Religion : Roman Catholic

Parents Address : Mr. Ambrocio Banaag

: Mrs. Felisa Banaag

: Villa Ilaya Subd. Caloocan Balayan, Batangas

ATTRIBUTES

Excellent in verbal and written English communication.

Service oriented person, motivated, reliable and ability to work successfully on own initiative as part of the team.

Self-driven person, ready to learn things faster and interested to be trained in any field of work.

Emotionally balanced and thrive on working in fast paced, ever changing environment.

Responsible, hardworking and flexible in any social and working conditions.

Honest and sincere when dealing our guest and colleagues.

Can work with less supervision.

Handle pressure in work.

Contact this candidate