Melanie Johnson

* ****** ** ********* ** *****

508-***-**** / actmee@r.postjobfree.com

Honey Farms 10/30/15 - current

(Store Manager)

• End of day reporting

• Cash office

• Inventory including RTM and Order

• Human resources

• Payroll

• Daily Checklists

• Safety inspection

• LP monitoring/mentoring

Liberty Mutual Auto Insurance 03/2014-07/2015

(Promoted to Senior Claims Representative)

• High call volume phone center - in 30/ out 30 per shift with additional on overtime

• Customer fielding support

• Case management/ownership of new/existing claims

• Administrative desktop duties

• Data Entry

• Payments to customers, contractors and repair facilities

• Use of Microsoft office products on double screen (excel, word, powerpoint) with internet capabilities

Ecolab 04/2012 - 03/2014

(Route Sales Manager)

• Service Technician (Electrical/Plumbing)

• Truck Route organization ; 300+ locations

• OSHA/NSF adherence supervisor

• Customer Sales/Support

• Payment Processing

• Form and item procurement

(Promoted to District Sales Manager)

• Budget Coaching

• Function/Event Planning

• Inventory collection

• Trans service/Salesforce Trainer

• On Boarding/Termination

• Payroll

• Performance review

Lowe’s Home Improvement 04/2004 - 05/2012

(Promoted from Sales Specialist to Manager over career length)

• Daily business reporting

• Cash management

• Customer Service account coordination and sales

• Loss Prevention training

• OSHA safety training

• Specialty sales and service

• Placed in all Departments except OSLG

• Multiple licenses and certifications

• Unsung hero award 2005

• RTM budget award

• #1 specialty sales in district for multiple months Education

• Harvard H Ellis RVTS; Electrical Major Graduated 06/2002

• University of Florida; Insurance Major Graduated 04/2014 Skills

• Microsoft/Apple/Linux Proficient

• Retail/Customer Service/Sales 11 years

• Management Training 10 years

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