*** ******** ****, ******, ** ***** 956-***-**** ********@*******.***
Raul Valadez
Objective
To obtain a long-term relationship with a company that would use my training, experience, and education to fulfill the goals of the organization.
Experience
8/2003 – 11/2011
Fred Loya Insurance
Laredo, TX
Insurance Appraiser
Estimates parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
Reviews repair costs estimates with automobile repair shops to secure agreement on cost of repairs.
Evaluates practicality of repair as opposed to payment of market value of vehicle before accident.
Examines damaged vehicles to determine extent structural, body, mechanical, electrical, or interior damage.
Determines salvage value on total loss vehicles.
Prepares insurance forms to indicate repair cost estimates and recommendations.
Arranges to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
11/2001 – 8/2003
Wal-mart Distribution Center
Laredo, Texas
Inbound-Outbound Associate
Receives inventory into system accurately and timely to expedite vendor invoices processing and accurate inventory levels
Inspects trailer for safety and safeness issues.
Maintains supplier performance ratings, supplier relationship management and makes updates.
Monitors/maintains inventory stock levels. Takes scheduled physical counts of inventory on hand.
Responsible for accurate receiving, checking, storage, and distribution of company supplies and scheduled cycle counting.
Updates computer files/reports to ensure appropriate inventory levels are maintained and appropriate documentation is prepared for outbound of inventory level to appropriate locations.
1997 - 2000
G.A.B. Robbins
Laredo, TX
Claims Supervisor Adjuster
Supervises the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Work within one of our many different specialized claim units: fast track, material damage, bodily injury
Speak with policyholders, assuring them of your assistance with a new or pending claim
Explain to the policyholder their auto insurance coverage and liability (once determined); review accident procedures and steps to achieve resolution
Set up independent vehicle inspections, advising if a total loss or repairable
Respond to (and conduct outbound) calls, voicemails, emails, written correspondence
Provide supervisors with updates, reports; assisting other adjusters as needed
Participate in training, meetings and roundtable discussions
1993-1997 Progressive Insurance Co. Laredo, TX
Property Damage Appraiser
Examine damages done to houses, cars, and other property in an accident or random act of nature.
Analyze the validity of claims for money from insurance companies
Recorded observation assessed in the evaluation of property damages
Reported findings to property owners and appraisal district
1978-1993 All State Insurance Co. Laredo, TX
Senior Claims Adjuster
Adjust Auto, Mobile Home, and Property by analyzing damage
Communicate with insured clients on progress of claims submitted
Partner with legal department to process claims
Issue Estimates and checks as needed
Supervise employees on claims processed and follow up on any administrative duties.
1977-1978 William Johnson Pontiac Laredo, TX
Body Shop Manager
Communicate with clients on estimates and repairs needed on a daily basis.
Follow up with employees on progress on claims submitted
Inventory management
Supervise body shop employees
1975-1976 Paul Young Chevrolet Laredo, TX
Body Shop Manager
Communicate with clients on estimates and repairs needed on a daily basis.
Follow up with employees on progress on claims submitted
Inventory management
Supervise body shop employees
Education
1971
Martin High School
Laredo, TX
High School Graduate
High School Diploma
1975-1976 Laredo Community College Laredo, TX
Completed 30 hours
8/71-8/75
United States Navy
Rank: E-3
Assignment: Aviation Structural Mechanic
Certificates
Combined Adjuster Course Tech Cor Inc. Chicago, Ill 9/21/79
Property Lines Tech Course Tech Cor Inc. Chicago, Ill 6/13/80
Mobile Home RV Tech Course Tech Cor Inc. Chicago, Ill 10/14/88
Quality Education System Allstate Insurance Chicago, Ill 5/9/1991
References
References are available on request.