Bilingual Billing Specialist

IRMA JUAREZ

**** ***** **** ***** ******** Ga ***52

770-***-**** ****************@*****.***

Skills Summary:

Medical office receptionist with outstanding personal relations skills and general communications skills, and advanced technology understanding as well as proper usage. I already possess advanced experience in the customer services field. My passion is to be able to serve people with the knowledge I have and hope to be a continuous benefit wherever I work with the additional knowledge. I’ll gain throughout my professional path. I’m motivated to maintain customer satisfaction and contribute to company success. I’m personable and responsible to work in a fast-paced environment as well.

Qualifications:

Bilingual Spanish/ English

Strong leadership Skills /or independent

Considerably adaptable to new work environments

Excellent communications skills

MS Office (Word, Excel, PowerPoint)

Organized

Planning coordinating skills

Outstanding telephone communication etiquette

Education:

Kennesaw Mountain High School Kennesaw 2008

Chattahoochee Technical School- (Study of Program: Health Information Management Technology)

Work History:

Soft Touch Medical DME Company- 1800 Sandy Plains Parkway STE 224 Marietta GA 30066

Operation Manager- Kathleen 770-***-**** (March 31, 2012 to Current)

Billing Specialist

Knowledge in Medicaid and CMOS (Peachstate, Amerigroup, Wellcare, BCBS)

Post payments to patient’s accounts

Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts

Process claims to clear up our AR. Send secondary claims upon processing of primary insurance

Process patient statements and mail out

Answer and resolve patient billing inquires

Schedule appointments for equipment to be picked up or delivered at a specific time

Verify patients eligibility

Follow up on insurance and patient aging

Re-submit insurance claims as necessary. Knowledgeable in timely filing restrictions

Basic knowledge of ICD 9 and ICD 10 coding.

Knowledge of collections accounts

Request authorizations as needed for rental or purchase items

Mexico Lindo Mexican Restaurant – 3565 Austell Road Marietta GA 30008

Operation Managers Name: Olga 770-***-**** (November 2005 to Nov 2013)

Manager, Server, Bartender

Accounts Payable

Managed employees duties

Cashier duties

Product assistance

Resolved all customer complaints

Inspected dining and serving areas to ensure cleanliness and proper setup

Answered telephone calls and responded to inquiries.

References:

Yajaira Castillo 404-***-**** (co-worker)

Paula Fowler 678-***-**** (co-worker)

Gabriella Roche 404-***-**** (co-worker)

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