Customer Service High School

Resume

Delvance Gibbs

**** * **** **

Chicago, IL

60637

Home Phone: 630-***-**** Work Phone: 630-***-****

Summary

I have over 20+ years with management experience and exceptional customer service skills. I have worked my way up at my current position, Sears starting from a sales associate to now a parts Supervisor at Sears Parts & Repair in Aurora.

Skills

Quick learner

Training and development

Inventory control procedures

Employee scheduling

Cash handling accuracy

Store planning and design

Organized

Time management

Accurate cash handling

Outstanding communication skills

Reliable

Able to meet personal and also business goals

Strong lead development skills

Team building

Collaborative

Great customer service skills

Work Experience

Position: Store Supervisor

Company: Sears Holding

Location: Aurora, IL

From: August 1986 to Current

Description: As a store supervisor it’s my job to maintain both company and store goals, maintain exceptional customer service and also knowledgeable on Sears products. I also deal with any and all customers’ questions, comments, and/ or concerns regarding their products and also Sears as a company. I am also responsible for maintaining inventory accuracy and also all the cash handling for the store.

Position: Team Member

Company: Meijer

Location: Bolingbrook, IL

From September 2012-current

Description: As a team member, I am responsible for stocking shelves of product that is available at Meijer’s. I also maintain cleanliness and make sure my area is clean by the end of my shift. Recommended merchandise based on customer needs. Replenished floor stock and processed shipments to ensure product availability for customers.

Education

Englewood High School

Graduation date: June 1984

Degree: High School Diploma

References

Available upon request

Contact this candidate