Insuarance

Jennifer Morehead

***** ********* ****

East Liverpool, Ohio, 43920

***.**********@*****.***

1-304-***-**** (C)

Objective: To obtain a position that will incorporate my Insurance background, business background, and medical background with improving the Quality of Life, while securing their future.

Employment History

7/2013-Present

GHM Geriatric Healthcare and Management Consulting

Provide Interim Nursing Home Administration in Ohio, and PA.

Provide Occupational Therapy within home health settings with various home health companies.

Work directly with Elder Care Attorneys with quality of care issues, and assisting with elder care planning.

Licensed Health/Life Insurance Agent in Ohio, West Virginia, and Pennsylvania.

Aligned with Agent Pipeline to provide LTC insurance, and Medicare Advantage plans, Dual Special Needs Plans, Chronic Condition Plans as well as Medicare Supplemental Plans, and Health Insurance.

Developed Harvest Moon Insurance LLC, registered in Ohio, Pennsylvania, and West Virginia.

Life Insurance plans.

ACA Insurance Plans.

Health Insurance for Individuals/Companies.

Fixed Annuities.

Provide Business Development to professional community to expand the territory, and services offered within GHM Consulting and Harvest Moon Insurance LLC.

06/2012-7/2013 Nentwick Care Center (Providence Healthcare) E.L., OH

Nursing Home Administrator

Direct, organize, and control activities of SNF.

Participate in Annual, Complaint, and Life Safety surveys.

Perform Plans of Correction.

Restructure the building to improve efficiency of staffing and improve quality of care.

Constructed Job descriptions to improve accountability and improve job performance, and team participation.

Improved interpersonal communication between department heads by implementing structured formal communication.

Increased Medicare Part B caseload, by identifying incidents and accidents, and formal communication between nursing and therapy with screen forms.

Increased Medicare Part A caseload, by Marketing to professional community.

Market to professional community, with an emphasis on ACO, and reducing readmits into the hospital within 30 days after discharge.

Utilize Abaqis to improve resident and family satisfaction, and to identify areas of focus for QA on a monthly basis.

Perform in services to educate the staff, and professional community in regards to culture change.

Perform safe and orderly discharges from the nursing home to home to ensure continuity of care, and decrease re admits into the hospital.

Improve return to home rate. 90% of short term rehab patients return to home and community rate.

Educate home health, hospice, hospitals, and assisted livings in regards to our services, and continuity of care. Our ability to take higher acuity, and reduce re admits into the hospital within 30 days after discharge.

Participate with Area Agency on Aging with taking patients Direct admit from the community to ensure appropriate care, and decrease neglect.

2011-5/2012 Great Trail Care Center Minerva, Oh

Nursing Home Administrator

Direct, Organize, and control activities of SNF.

Participate with State and Federal Surveys.

Ensure all reimbursement opportunities are fully attained.

Annually develop a business plan that results in provision of quality care and maximum return on investment.

Conduct Abaqis Audits to improve patient and family satisfaction, and identify areas of concern to incorporate into QA.

Perform Plans of Correction.

Conduct monthly QA Meetings, to define areas of focus to monitor, to improve Quality of Care.

Market to professional community, with emphasis on ACO, and reducing readmits into the hospitals within the first 30 days after discharge.

Utilize Interact2/SBAR to decrease readmits into the hospital, and improve communication with the physician.

Develop a strong working relationship with home health, and hospice companies, to increase quality of care through the care continuum.

Responsible for all annual budgets for capitol, operating, and staffing.

Perform Customer Satisfaction surveys on a monthly basis.

Build a strong team that strives for resident rights, and quality of life.

Conduct monthly QA Meetings, to define areas of focus to monitor, to improve Quality of Care.

Market to professional community, with emphasis on ACO, and reducing readmits into the hospitals within the first 30 days after discharge.

Utilize Interact2/SBAR to decrease readmits into the hospital, and improve communication with the physician.

Develop a strong working relationship with home health, and hospice companies, to increase quality of care through the care continuum.

Responsible for all annual budgets for capitol, operating, and staffing.

Perform Customer Satisfaction surveys on a monthly basis.

Build a strong team that strives for resident rights, and quality of life.

11/2009-5/2011 Atlas Rehab and Wellness Liberty, PA

Director of Home Health Services

Responsible for directing the clinical and contract rehabilitation operations.

Ensure that Atlas complies with all State and Federal regulations.

Serve as Clinical resource by line of business as appropriate.

Assure efficient caseload management and scheduling of patients within assigned territory.

Assist in development of plans of correction, in regards to deficiencies, noted in routine and investigative compliance audits.

Responsible for maintaining agency specific contracts and referral sources, as well as developing new contracts.

Create and analyze all weekly, and monthly reports.

Provide billable patient care, in addition to management responsibilities.

Track patients weekly frequencies, and 30 day supervisory visit, as well as anticipated discharge dates.

Monitor managed care visits per discipline, and provide necessary documentation to request additional services based upon patient need.

Market to professional community to increase referral base, and expand

territory.

03/2007-2/2009 Aliquippa Community Hospital (SNF) Aliquippa, PA

Nursing Home Administrator

Directed, organized, and controlled activities of SNF.

Provided direction and oversight over the Therapy department.

Demonstrated a good working knowledge of State and federal

regulations.

Established goals, objectives, and standards of performance.

Developed a Marketing brochure, and literature to market to local

Nursing homes, ALF, hospitals, and physicians.

Reviewed all Incident reports, and submitted to the Department of

Health in a timely manner.

Developed tracking and trending reports for Infection control,

medication errors, incident reports, and reportable events to

assist with improving Quality of Care.

Participated with the STAR network, and Quality Insights of PA.

Reviewed and approved annual budgets for capitol, operational,

and staffing.

Developed a Quality Assurance manual, and defined areas of focus to

monitor, in conjunction with prior annual surveys,to improve the

Quality of Care.

Developed a Strike Plan in accordance with State and Federal

Regulations.

Developed and Implemented a closure plan in accordance with

State and Federal regulations to ensure safe discharge of patients.

03/2005-03/2007 The Vista Center Lisbon, OH

Rehab Director

Demonstrated Rug Category awareness, Medicare A/B, Medicaid, LTC

Insurance, and importance of ARD dates in regards to reimbursement.

Marketed to hospitals, assisted livings, nursing homes, and physicians.

Participated in Quality Assurance, Utilization Review, Care Plans, as

well as daily morning meetings to increase interpersonal communication

and team awareness.

Performed inservices in regards to proper body mechanics, safety awareness

functional transfers, and adaptive equipment utilization.

.Constructed new forms to increase communication with MDS,SW, and

Nursing to ensure continuity of care.

Summer/Fall 2005-2006 Kent State University East Liverpool, OH

Academic Fieldwork Coordinator/Adjunct Instructor

Taught Occupational Therapy Management Skills

HST Academic Internship Coordinator

Education

June 2005 Canyon College

Masters in Health Care Administration

Dec 2001 Kent State University

Bachelor of Arts and Science - Psychology

May 1999 Kent State University

Associate of Applied Science in Occupational Therapy

Professional License

June 2014

Licenses Health/Life Insurance Agent in OH, PA, WV.

June 2004

NHA/L Nursing Home Administrator: Licensed in Ohio, and

Pennsylvania.

May 1999

COTA/L Certified Occupational Therapy Assistant Licensed in

Ohio, and Pennsylvania.

Certification

June 1999

Certified in Sensory Integration

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