Mongu Fornishi

**** ********** **** ******, ** **724 Apt #453 • 240-***-**** • actm7y@r.postjobfree.com

Skills

Languages: English

Software: Microsoft Office Suite 2010 (Access, Excel, PowerPoint, Word); Microsoft Windows Operating Systems Windows 7 and 8; installing drivers;

Hardware: Cisco IT Essentials (PC software and hardware); HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; HP printers; general computer builds and repairs; hardware installations and swaps; BlackBerry configuration

Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, and in person)

Experience

Osmose Utilities Tyrone, GA

Foreman January 2014 – February 2015

Drove over 50 miles or more each day resulted in completion of maps.

Checked at least 100 or more poles/Power lines on a map for poles damage

Did pole treatments for 13 or more poles a day on power poles that could not sustain bad-weather

Worked as a sub-contractor under BGE

K & M Systems San Diego, CA

Network connection tester October 2013- July 2014

Worked with a major cell phone company to bring better network to Baltimore and Baltimore city.

Ran Network testing for 15 or more cell phone, poles a night.

SAS Retail Orange, CA

Merchandiser July 2013- October 2013

Reset the pet aisle in Giant with an eight hour time limit.

Education

Year Up / Northern Virginia Community College Arlington, VA

Information Technology Training September 2015 – Present

Enrolled in a leading national career development program with 250 corporate partners graduating 2,000 students annually across thirteen cities; the one-year program includes college-level coursework, career training, and a six month corporate internship

Participated in Information Technology track, which prepares students primarily for roles in desktop support, IT help desk, and business operations

Earned 15 college credits in Information Technology and English in partnership with Northern Virginia Community College; mastered coursework in computer networking, computer troubleshooting and repair, business writing, professional skills, personal finance, customer service, and critical thinking; completed Cisco IT Essentials course material via Year Up, a Cisco Networking Academy

ITT Technical institute Hanover, MD

Network system administration July 2014- June 2015

Pursuing a degree in Network system Administration and a BA in Cyber security.

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