Paula Ferrara
Staten Island, NY 10312
Phone: 718-***-****
E-Mail: *********@***.***
OBJECTIVE
To work with commitment and dedication to achieve personal and organizational goals, by applying the knowledge and experience attained during my past service.
PROFESSIONAL SUMMARY
Operations Specialist with over 25 years of banking experience working with SWIFT, Telex and and OFAC procedures
Self motivated able to set effective priorities to achieve immediate and short-term goals, ensure smooth work-flow and meet operational deadlines. Good interpersonal and communication skills interacting with a diversity of professionals and staff members. Function well independently and as team member; excels in a fast paced high-pressure environment.
SKILLS
Excellent computer skills, MS Excel - Ms Word - Ms Office, WP, PowerPoint, Swift, Citrix, Kodak Film Processor
Customer Satisfaction
Cashier
Administrative Activities
Data Entry
OFAC
Prime System
AML
KYC
Risk Management
Anti Money Laundering
Swift Payments
Active Listening
Customer and Personal Service
Time Management
Judgment and Decision Making
Operation Monitoring
Troubleshooting
Active Listening
Coordination
Judgment and Decision Making
EXPERIENCE
January 1991 - August 2015
American Express Bank NY / Standard Chartered Bank Newark, NJ
Sanctions Filtering Specialist
Systems Operator
Processes daily OFAC, Group Sanctions, AML, HMT and Legal Transactions Against required listings ensuring that all transactions are reviewed to comply with office of Foreign Asset regulations, anti Money Laundering Policies, Her Majesty Treasury Sanction list and internal Group Policy.
Constructively worked to meet fluctuating and demanding daily deadlines
Analyzed each payment at self discretion with attention to detail
Performed system testing of MTS stop filter software to ensure filter efficiency and bank security
Ensured all bank transactions adhered to OFAC and international financial regulations
Ensured all transactions followed proper AML procedures
Investigated any escalated transactions within the OFAC department
Escalate transactions to the appropriate departments, reject, or block transactions based on the search stop database. Assure to follow up with investigations department that all OFAC Blocks are reported in a timely manner. Also follow up with the Customer per the statues of their transactions.
Review and release all payment transactions filtered through the Citrix System
Ensure that all transactions comply with the Office of Foreign Assets Control (OFAC) regulations or Group Policy
Identify repetitive false hits and refer to Department Management (for possible exclusion)
Advise on in-line and fuzzy logic setting for OFAC filter
OFAC filtering
Knowledge of external compliance screening databases such as Prime
Authenticated and processed telexes, cables and swift messages received from domestic and global clients
Authenticated faxes for foreign exchange department for processing
Authenticated faxes for payments and letter of credit departments for processing
Worked with test charts in order to process payments for various transactions
Worked with test keys when a bank wires funds which verifies the authenticity of incoming wire requests
Controlled distribution of all incoming bank transactions to expedite departmental functions
Conducted investigations for incomplete and indeterminate client messages which enabled proper processing
Enhanced account relations by providing professional, expedient and courteous service
BKE/RMA Administration
June 1990 - November 1990
Kidder Peabody Company, Inc New York
Customer Clearance, Data Entry Clerk
Prepared stock and bond issues through data editing systems for asset management examination prior to client conference
Diagnosed tickets for eligibility within their Depository Trust Companies which reduced processing backlogs
Maintained an extensive computerized filing system that eliminated laborious report searching
Coordinated ticket transfers from its original to a negative to effectively protect business transactions
EDUCATION
August 1990-
May 1993
Kingsborough Community College Brooklyn, NY
Business Major, Communications Minor
REFERENCES: Available upon request