Technical Support Computer
Resume:
Onur Okumus
IT Specialist
West New York, NJ ****3
****.******@***********.***
* ***** ** *********** **********
Authorized to work in the US for any employer
WORK EXPERIENCE
Network Administrator
International Food Source LLC. Dover - NJ – Since September 2015
- Provided all phases of technical support for 60 PC in this company in logistic sector
- Installing & Troubleshooting of Internal Computer Hardware
- Installed, configured, and maintained VMware Clustering
- Maintained Windows Servers
- Configured Cisco Switches
- Provided extensive user support with both face to face remote desktop support and telephone support
- Performed troubleshooting and routine maintenance on computer systems and related equipment
- Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues
- Printer Troubleshooting
IT Supervisor
Maxx Royal Belek Hotel - Belek - 2014 to July 2015
- Provided all phases of technical support for 200 PC in this company in the tourism sector
- Installing & Troubleshooting of Internal Computer Hardware
- Installed, configured, and maintained VMware Clustering
- Maintained Windows Servers
- Configured Cisco Switches
- Provided extensive user support with both face to face remote desktop support and telephone support
- Performed troubleshooting and routine maintenance on computer systems and related equipment
- Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues
- Internet support was provided to hotel guests
- Printer Troubleshooting
Help Desk Specialist
Cornelia Diamond Hotel - Belek - 2011 to 2014
- Provided all phases of technical support for 150 PC in this company in the tourism sector
- Installing & Troubleshooting of Internal Computer Hardware
- Repaired, serviced, and replaced parts, boards and equipment for HP computer
- Installed, configured, and maintained VMware ESXi5 Server
- Provided extensive user support with both face to face remote desktop support and telephone support
- Performed troubleshooting and routine maintenance on computer systems and related equipment
- Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues
- Internet support was provided to hotel guests
IT Specialist
Akka Alinda Hotel - Kemer - 2011 to 2011
- Provided all phases of technical support for 30 PC in in this company in the tourism sector
- Installing & Troubleshooting of Internal Computer Hardware, printer troubleshooting
- Resolved Microsoft desktop applications (Word, Excel, Power Point and Outlook) issues
- Internet support was provided to hotel guests
- Provided extensive user support with both face to face remote desktop support and telephone support Web Developer
Aygun Ozen Electricity Company -
2010 to 2011 Web sites creation and
support with Adobe Flash
Technician
Uner Computer, Antalya - 2008 to 2009
Installing & Troubleshooting of Internal Computer Hardware, printer troubleshooting Trainee
Antalya Kepez Municipality - Antalya - 2008 to 2008 University Traniee-40 Days
Installing & Troubleshooting of Internal Computer Hardware, printer troubleshooting Traniee
Akdeniz Computer - Technical Service - Antalya - 2005 to 2006 Installing & Troubleshooting of Internal Computer Hardware, printer troubleshooting EDUCATION
Bachelor's Degree in Business Administration Spaciatization Anadolu University - Eskişehir
2008 to 2011
Associate's Degree in Computer Technology and Programing Mehmet Akif Ersoy University -
Burdur 2006 to 2008
Vocational Training in Systems and Networking Expertise (150 Hours) Bilisim Uzmanlari IT Academy - Antalya
2014
Vocational Training in Systems and Networking Expertise (300 Hours) Bilge Adam Academy of Information Technology - Antalya 2012
SKILLS
IT Specialist,Windows System Administrator, Virtualization Administrator LINKS
https://www.linkedin.com/pub/onur-okumus/9b/5a7/87a CERTIFICATIONS
Bilge Adam Academy - Outstanding Achievement Certificate October 2012
Bilisim Uzmanları Academy - Participation Certificate October 2014
Cyberoam Certified Network & Security Professional-CCNSP May 2014 to May 2016
Microsoft Certified Solutions Associate (MCSA)
June 2015
Microsoft Certified Professional (MCP)
June 2015
Microsoft Certified Solutions Expert (MCSE)
June 2015
AC Group - Server 2012 Training
November 2012
ADDITIONAL INFORMATION
SKILLS & ATTRIBUTES
VMware - Installing and Configuration
Hyper-V - Installing and Configuration
Windows Server 2012 (AD,DNS,DHCP,GPO,CA,IIS,RRAS,File Services,Server Backup,WDS,WSUS) Exchange 2013 - Installing and Configuration
System Center 2012
Share Point 2013
HP Servers and Storage
HP Switching
Cisco Routing and Switching
Storage Technology
ITIL
Acronis
Veeam
Cybroam Firewall
Ruckus Wifi Installing and Configuration
Installing and troubleshooting computer hardware
PERSONAL STATEMENT
I dedicated myself to Informational Technology sector since 2005. I would like to improve myself in this sector because it fascinates me that technology continuously evolves, and we as IT specialists have to keep up with this constant progress. I have a special interest in System and Networking because I have spent many years learning Windows Servers, VMWare Clustering and Cisco Networking. I started working in this sector in 2005 as a Computer Hardware Technician Intern. After that, I had worked in various companies as a computer technician until 2011. After 2011, I worked in some of the leading hotels of the World such as Cornelia Hotels and Maxx Royal as an IT specialist. During my three years of work experience in Cornelia Hotels, I learned the importance of Technology Systems in developing communication among devices. While working there, I had an opportunity to improve myself in virtualization, and I completed a project on this topic in order to improve the efficiency of physical servers in Cornelia Hotels. On top of that, I had worked in HP Switching, maintenance and troubleshooting of Windows Systems and Client Support.
My achievements in Cornelia Hotels lead me to work in Maxx Royal as an IT Supervisor. I was responsible of the IT department; I was the head of VMware Platforms, Cisco Switching Infrastructures and Windows Servers. I also improved myself in Disaster Recovery while working in Maxx Royal. Currently, I am living in the United States as a green card lottery winner. The language of IT is English in everywhere of the world, so my technical English in this area is good as a result of my experiences in this sector for about ten years. However, my level of English is intermediate. I am willing to do my best if you would give me an opportunity to show my skills.
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