Customer Service Administrative Assistant

Amesha C Cantrell

*** **** ******** ****. ***** Mountain, GA 30083 770-***-**** **************@*****.***

Career Summary

Administrative Assistant

Experienced Administrative personnel with over seven years of experience assisting various levels of executives. . My expertise includes verifying insurance coverage, schedule maintenance and providing exceptional customer service. I am seeking a challenging career where I can utilize my knowledge and skill set to the fullest, while attaining knew knowledge that I can apply to a new career.

Education

ASSOCIATES OF ARTS BUSINESS IN PROGRESS UNIVERSITY OF PHOENIX

Key Qualifications

Typing speed of 50 wpm

Accurate Data Entry Skills

Exemplary Customer Service Skills

Advance Use of Microsoft Office Programs-Excel, Word, Power Point, etc.

Medical Terminology-Anatomy & Physiology

Professional Experience

CONNECT HEARING PATIENT CARE COORDINATOR JULY 2014-JAN 2016

Customer service based Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts. Other skills include:

Inventory (Monthly and Quarterly)

Insurance Verification

Data Entry/Daily Reports

Organizational Skills

PATIENT ACCOUNT REPRESENTATIVE NORTHEAST GA DIAGNOSTIC CLINIC JULY2008-JULY 2014

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail, extensive knowledge of medical terminology, appointment scheduling and excellent customer service/reception skills. My skills include:

Patient Payments and Collections

Entry Level Billing and Insurance Skills

Extended use of the EMR system for order entry and diagnostic scheduling.

Some Clinical/MA training

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