Advertising Coordinator/Customer Service Management
Resume:
Rodney Paige
East Point, Ga. 30344
******@*****.***
QUALIFICATIONS/PROFESSIONAL SKILLS
Managerial Skills/visionary leadership
Office Management
Account management
Team Building
Marketing/Sales/Promotion
Report Preparation
Customer Service
Analysis and consultation
Problem Resolution
Document Preparation
EMPLOYMENT
2011-2013 Nomad Pet Care Atlanta, Ga.
Veterinary Technician
Provided quality technical support to Veterinarians with regard to offering medical assistance, customer service and clinic management. Duties included:
Client registration, client education, administer vaccines, blood collection, heart worm testing, animal restraint, dispense heart worm and flea prevention products, records management, site management, community outreach,and sales/marketing/promotion.
2005-2009 Atlanta Journal and Constitution Atlanta, Ga.
Ad Coordinator/Account Manager
Organized, created and edited ads for publication in print and online media, advised advertisers as to format, size, schedule, publication guidelines and wording of classified print and online ads in conformity with Classifieds Standard of Acceptability, implemented marketing and promotional plans, researched marketing trends, managed advertiser accounts, sales, corrected ads and prepared monthly reports of all classifieds revenue.
2003-2005 Emory Animal Hospital Atlanta, Ga.
Veterinary Technician
Provided quality technical support to Veterinarians with regard to offering medical assistance, customer service and hospital management. Duties included:
Surgical assistance, anesthesiology, post-op care, emergency care, iv catheter placement, radiology, laboratory diagnostics, sample collection, records management, front office management, client education, and sales /marketing /promotion, team building and pharmaceutical inventory.
2000-2003 Mutana African Import Atlanta, Ga.
Store Manager
Coordinated daily store operations with regard to managing employees, customer service, problem resolution, market/sales/promotion, merchandising, employee relations, managing vendor accounts, import/export, shipping/receiving and reports preparation.
1999-2000 Earthlink, Inc Atlanta, Ga,
Customer Service Representative
Provided customer service support to the company by obtaining, analyzing and verifying account information for new account registration, account management, problem resolution, bill collection, client consultation, sales assistance/promotion and report preparation.
1996-1999 Cheshire Animal Clinic, Atlanta, Ga.
Senior Veterinary Technician
Provided quality technical support to Veterinarian(s) with regard to offering medical services, customer service and hospital/office management. Duties included:
Surgical assistance, anesthesiology, post-op care, emergency care, iv catheter placement, radiology, laboratory diagnostics, sample collection, records management, front office management, client education, and pharmaceutical inventory, technical training and team building.
Summer 1996 Days Inn Atlanta, Ga.
Night Auditor
Balanced all guest folios and city ledgers against account receivables for each department, post room and tax to each guest folio at the end of business, front office management, customer service, reservations, Check-in/Check-out and sales/marketing/promotion.
1991-1996 Little Critters Animal Clinic Lithonia, Ga.
Veterinary Technician/Front Office Manager
Provided quality technical support to Veterinarian(s) with regard to offering medical services, customer service and hospital/office management: Duties included: Surgical assistance, anesthesiology, post-op care, emergency care, iv catheter placement, radiology, laboratory diagnostics, sample collection, records management, front office management, client education, client registration, bill collection team building, marketing/sales/promotion and pharmaceutical inventory.
AWARDS: Atlanta Journal and Constitution
Ad Representative of the Fourth Quarter
Ad representative of the month: August 2005
Ad Representative of the month: December 2005
Ad Representative of the month: November 2006
Ad Representative of the month: December 2006
EDUCATION
Associates of Arts Degree: Oxford College 1989, Oxford Ga.
Bachelor of Arts Degree: Emory University 1991, Atlanta, Ga.
COMPUTER SKILLS
Microsoft Office Suites
Windows XP, Millennium, Vista
Lotus Notes
Open Office (Sun Systems)
Other programs
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