Sales Customer Service

MATHEW AJITH DSOUZA

Mangalore Karnataka, India. Mob: +919*********. ************@**********.***

OBJECTIVE:

A career in a growth oriented organization that appreciates hard work and richly rewards it.

EXECUTIVE PROFILE:

A result oriented professional with rich & dynamic experience in the areas of Sales and Marketing, customer service & Business development.

A keen professional with exceptional relationship management with proven abilities in liaising with customer, associates and senior management.

Strongly belief in a balance between people and processes with proven ability to achieve and enhance the overall efficiency of the team.

Good communication with effective relationship building & abilities in liaising with both internal and external customers.

CORE STRENGTHS:

oSales & Marketing Leadership

oCreative Problem Solving

oSuggestive Selling Techniques

oCommitted to work and get well with people at all levels

oSales Team Training/Supervision

oHighly optimistic and never give up.

oTeam Building

oA quick learner and Ambitious

oClient Relations

oMaximizing Profits

oEmployee training and development

oCompetitive Analysis

PROFESSIONAL EXPERIENCE:

Organization : 3 Square Interior Decor Work L.L.C.

Period : Since 2014 April to October.

Designation : Business Development Executive.

Organization : D’souza Building Material Trading.

Period : Since 2012 to 2015 .

Designation : Partner and Business Development Executive.

Job Profile:

Sourcing and purchase of construction materials

Identify and pitch indivijual clients, construction companies, dealers etc.

Payment follow up and collection

Inventory management

Conduct quality check

Logistics management

Organization : MetLife India Insurance Company Ltd,

Period : Since 2006 - 2012 Dec.

Designation : Sr. Sales Manager

Job Profile:

Responsible for ensuring that the targets are achieved by the team on monthly basis.

To understand the customer requirements, educate and commend best products/ financial solutions to meet short term and long term needs.

Maintaining the client database

Build up team (Financial Advisor) and Training them on handling customers and selling skills.

Recruitment of staff & Training.

Handling claims and queries of the insurance policy

Detailed checking and processing of the client documents.

Overview the financial accounts and investments of customers.

Giving monthly review’s to the top management on number of activities.

Organization : AL-Sharara Electronics, in Sharjah, UAE.

Period : Since 2002 to 2006.

Designation : Counter Sales Executive cum Office Administration

Job Profile:

Prepare purchase orders and confirm the orders as per clients requirements

Support the Operations Manager by inputting into sales and purchase

ledgers from source documents

Plan, organize and manage own workload to ensure your contribution to the Company’s monthly operational reporting process is achieved in a timely and accurate manner

Handling client queries and help them to meet their requirements

Organization : Gonsalves & Nayak, Chartered Accountants, Mangalore, India.

Period : Since 2000 to 2002.

Designation : Accountant and Audit assistant.

Job Profile:

Accounts receivables, payables, cost accounting and Cash operations

Internal Auditing and reporting.

Invoice handling, processing the credit and debit notes.

Monthly, quarterly financial planning

Maintaining overall accounts of the company especially Profit & Loss Account, Balance Sheet & Schedules.

ACADEMIC QUALIFICATIONS:

Bachelor of Business Management, (B.B.M) from Mangalore University.

ADDITIONAL QUALIFICATIONS:

Post Graduate Diploma in Global Sales & Marketing from National Institution of Sales Marketing & Management, (NIS) Mangalore.

Diploma in Web Programming from NIIT, Mangalore.

Certificate Course in Windows from MICE, Mangalore.

Operating System : DOS, Windows 8 & XP.

Packages : MS-Word, Excel & PowerPoint.

PERSONAL DETAILS:

DATE OF BIRTH : 6th September 1977

NATIONALITY : Indian.

MARITAL STATUS : Married.

LANGUAGES KNOWN : English, Hindi, Kannada, Konkani & Tulu.

PASSPORT NO : K 2647146.

DATE OF EXIPRY : 12/03/2022.

VISA STATUS : N0 Status.

I hereby vouch that the above information is true to the best of my knowledge

MATHEW AJITH D’SOUZA

Contact this candidate