Customer Service Marketing
Resume:
Sarah L. Aho
**** ***** ******* *****, ******** GA.
******@*****.***
SKILLS PROFILE:
HIGH ACHIEVER WHO IS EXTREMELY GOAL ORIENTED
SKILLED WITH LEARNING NEW CONCEPTS QUICKLY, WORKING WELL UNDER PRESSURE, AND COMMUNICATING IDEAS CLEARLY AND EFFECTIVELY
ENTHUSIASTIC, SELF-STARTER WITH EXCEPTIONAL COMMUNICATION SKILLS
CONFIDENT LEADER, WHO RESPONDS POSITIVELY TO CHALLENGES
EXPERIENCE
PREMIER EVENTS
ATLANTA, GA (2008-CURRENT)
MANAGE THE KENNESAW STATE UNIVERSITY CONCESSIONS FOR SPORTING EVENTS AND CONCERTS
PROVIDE FOOD AND DRINKS TO CUSTOMERS AT CHASTAIN PARK AND KSU AS WELL AS AT FESTIVALS THROUGHOUT ATLANTA
PROMOTE PREMIER EVENTS’ SPECIALTY BRANDS IN FOOD AND DRINKS TO INCREASE SALES
ENSURE EXCELLENT CUSTOMER SERVICE IN ORDER TO SATISFY CURRENT CUSTOMERS AND ESTABLISH NEW BUSINESS
LEGENDS FOOTBALL LEAGUE: ATLANTA STEAM MARKETING INTERN.
ATLANTA, GA (MARCH-AUG. 2014)
ASSISTED THE ORGANIZATION IN THE DEVELOPMENT AND IMPLEMENTATION OF THE FRANCHISES MARKETING, BUSINESS DEVELOPMENT, AND PUBLIC RELATIONS PLANS IN THE METRO ATLANTA AREA.
DEVELOPED, MAINTAINED, AND EXPANDED MARKETING CHANNELS/METHODOLOGIES TO HIGH END PROFESSIONALS AND COMMUNITY CAMPAIGN ORGANIZATIONS.
ASSISTED WITH VISIBILITY AND MARKETING STRATEGY PER THE STRATEGIC PLAN OF THE HEAD COACH AND ATLANTA STEAM PLAYER MARKETING REPRESENTATIVE
SET UP, ORGANIZED, AND EXECUTED VARIOUS EVENTS IN TARGET DEMOGRAPHIC LOCATIONS TO EXPOSE NEW CONSUMERS AND FANS TO THE BRAND.
MAIN POINT OF CONTACT BETWEEN THE HEAD COACH AND DIFFERENT ORGANIZATIONS IN SETTING UP INITIAL STRATEGY CALLS, MEETINGS, OR DISCUSSIONS
DROVE OPPORTUNITIES AND EXECUTED DEALS FOR SPONSORSHIP AND TICKET SALES
ASSISTED IN COORDINATING VARIOUS MARKETING METHODS INCLUDING, DIRECT MAIL, PRINT ADS, NETWORKING, INTERNET, SOCIAL MEDIA, AND DEVELOPED NEW METHODS OF MARKETING
QSPEX TECHNOLOGIES
ALPHARETTA, GA (FEB. 2013-JULY 2013)
ASSISTED IN DESIGNING THE NEW MARKETING MATERIALS SUCH AS THEIR WEBSITE, BROCHURES, MAIL OUTS, AND E-MAIL BLASTS
MANAGED ACCOUNTS AND REPLENISHED PRODUCTS AND MARKETING MATERIALS
SIGNED UP FOR TRADESHOWS FOR OUR EXECUTIVES TO ATTEND AS WELL AS ATTEND MYSELF TO MARKET OUR PRODUCT
HYPERBARIC PHYSICIANS OF GEORGIA/HYPERBARXS
MARIETTA,GA (09/-FEB. 2013)
MANAGED THE FRONT OFFICE BY ANSWERING PHONES, CREATING BACKUP PATIENT FILES, RETRIEVING MEDICAL RECORDS, ORDERING AND RESTOCKING PRODUCTS AND SUPPLIES
AIDED THE BILLING DEPARTMENT IN FINDING EOBS FROM EACH OF OUR FIVE FACILITIES AND MAIL THEM OUT TO SECONDARY INSURANCE COMPANIES
ASSISTED THE HUMAN RESOURCES DEPARTMENT IN PAYING COMPANY BILLS FOR EACH OF OUR FIVE DIFFERENT FACILITIES, AND IN MAKING ALL DEPOSITS
VERIFIED PATIENT’S INSURANCE ON BOTH FACILITY AND PHYSICIAN SIDE TO BE SURE THEY ARE ACTIVE AND COVERED
COLLABORATED WITH THE MARKETING DEPARTMENT TO CREATE THE NEW COMPANY LOGO, DEVELOPED ADVERTISEMENTS FOR LOCAL MAGAZINES, DESIGNED BROCHURES, AND ORDERED PROMOTIONAL SUPPLIES
HOSTED OPEN HOUSES TO BUILD RELATIONSHIPS WITH REFERRING PHYSICIANS AS WELL AS IMPROVE CURRENT CLIENT RELATIONS
TRAVELLED TO PHYSICIAN SPECIALTY CONFERENCES AND OFFICES TO PROMOTE HYPERBARIC OXYGEN THERAPY AS WELL AS INITIATE RELATIONSHIPS WITH NEW PHYSICIANS AND CLIENTS.
THE WALKER SCHOOL
MARIETTA, GA (01/09-05/09)
WORKED WITH CHILDREN ONE ON ONE OR IN SMALL GROUPS IN AREAS OF DIFFICULTY
PERFORMED SUBSTITUTE TEACHER RESPONSIBILITIES, SUCH AS: ENSURING THE SAFETY OF EACH CHILD, MONITORING THEIR COURSEWORK PROGRESS, AND PERFORM ALL NECESSARY PAPERWORK
HALPERN’S PERIODONTIST FIRM
MARIETTA, GA (SUMMER 2005)
CONDUCTED ALL FRONT OFFICE DUTIES THAT INCLUDE: ANSWERING PHONES, SETTING APPOINTMENTS, GREETING PATIENTS, AND SETTING FOLLOW UP APPOINTMENTS
DEVELOPED X-RAYS AND CHARTED TEETH CHARTS
RESTOCKED DENTAL SUPPLIES WITHIN EACH WORKSTATION AND DISINFECTING PATIENTS’ ROOMS
COMPUTER SKILLS
WINDOWS 2010, MICROSOFT OFFICE 2010, MS EXCEL, MS WORD, MS POWERPOINT, ADOBE PHOTO SHOP, INDESIGN, WORDPERFECT, SAP, SOFTAID, AND INTELLICURE
INTERESTS AND ACTIVITIES
SPORTS ENTERTAINMENT, SALES PROMOTIONS, ADVERTISING CAMPAIGNS, TRADE SHOWS
THE UNIVERSITY OF ALABAMA’S INTRAMURAL SOFTBALL TEAM MEMBER
NORTHPORT’S HERITAGE NURSING HOME VOLUNTEER
RISE SCHOOL OF TUSCALOOSA VOLUNTEER
RIGHT IN THE COMMUNITY VOLUNTEER
MAKE A WISH VOLUNTEER
EDUCATION:
BACHELOR OF ARTS IN COMMUNICATION AND INFORMATION SCIENCES
THE UNIVERSITY OF ALABAMA: TUSCALOOSA, AL AUGUST 2008
MAJOR: ADVERTISING MINOR: PSYCHOLOGY
THE WALKER SCHOOL: MARIETTA, GA MAY 2004
HIGH SCHOOL DEGREE
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