Manager Sales

CYNTHIA L. LEVY

901-***-**** *********@*****.***

PROFESSIONAL SUMMARY

ORGANIZED AND MOTIVATED INDIVIDUAL with 20+ years combined experience in the educational, retail, and corporate fields. As an educator, I raised reading and comprehension levels of students by 50% overall over a period of 8 years. Utilized managerial skills by restructuring a clothes and furniture thrift store, plus, delegated objectives to 7 full-time employees while attaining a $16,000 profit increase per month. During my time at a top 500 company; I was a leading call-center computer specialist, resolving on a daily average, 100 calls, with a 90% first-level success rate. I’ve completed Industrial Readiness Training courses and OSHA safety certification. Works effectively in an environment where results-driven service is essential, whether with students or business associates.

PROFESSIONAL EXPERIENCE

ROSE OF SHARON THRIFT STORE, Burlison, Tennessee 11/14- 04/15

Assistant Store Manager

Increased flow of customers by rearranging/redecorating a 4,000 square foot area to attract customers and organized products for ease of selection.

Consistently raised profits to $16,000 per month.

Managed 7 full-time employees and raised morale by implementing team goals while basing tasks upon individual talents.

FAYETTE COUNTY SCHOOLS, Somerville, Tennessee 03/05-05/13

Elementary Education Teacher

Taught first, second, and fourth grade in all subjects. Taught computer courses to all grades.

Planned, prepared, and implemented detailed, weekly lesson plans and instructional materials for the classroom.

Analyzed and achieved classroom goals based upon data-driven test results.

Met and exceeded course and school-wide student performance goals. Achieved a 4 out of 5 Highly Qualified score for overall teaching.

MEMPHIS CITY SCHOOLS, Memphis, Tennessee 09/02-05/04

Teaching Assistant, Reading Tutor, Substitute Teacher

Assisted teacher in classroom by monitoring students and planning classroom activities.

Tutored 4th grade groups by raising reading and phonics skills by 2 levels over the year.

As a substitute teacher; I presented and taught daily curriculum to students – all grades.

INTERNATIONAL PAPER, INC. 1998-2001

International Call Center Computer Specialist

Business Analyst for SAP Implementation

Leading call-center specialist, who resolved on average, up to 100 calls per day, with a 90% first-level success rate.

Part of an operational team, implementing a corporate-wide, SAP software system by organizing and documenting procedures and progress. Brainstormed with 10+ consultants over progression of procedures and how they were to be implemented for best practice.

CYNTHIA L. LEVY

901-***-**** *********@*****.***

FEDERAL EXPRESS CORPORATION, Memphis, Tennessee 1994-1997

Secretary, International Computer Relations Department

Assisted managing director by providing administrative support, updating reports to management, and maintaining schedules of managing director and 3 managers.

Was president of the Federal Express secretarial club which was composed of 20 members. Initiated and customized to production a secretarial survey to all FedEx secretaries, of which results helped to improve working conditions and improve productivity by 30% overall.

Interned with Sales Department as part of my undergraduate curriculum by assisting sales manager with updating sales directives to be distributed to the public.

BURCH, PORTER AND JOHNSON LAW FIRM, Memphis, Tennessee 1993

Paralegal

Supported senior law partner by managing depositions and conducting medical research associated with railroad insurance cases.

Drafted and typed legal documents, plus, interview initial clients.

EDUCATION

Industrial Readiness Training – Southwest Community College – Memphis, Tennessee

OSHA-10 certified – Southwest Community College – Memphis, Tennessee

Master of Education – University of Memphis – Memphis, Tennessee

Bachelor of Arts – University of Memphis – Memphis, Tennessee

Paralegal Certification – classes at Christian Brothers University – Memphis, Tennessee

Contact this candidate