Delivery and Distribution Manager

NOEL SANTIANO VELASQUEZ

** ****** ***** ****** ***** 2 BF Homes Caloocan

Cell phone: 094********/092********

E-mail: *****.*********@*****.***

WORK EXPERIENCE:

May 1, 2011 to October 31, 2015

Delivery Manager

LBC Express Inc.

Duties and Responsibilities:

1.Improved Delivery hub operations by training Team heads on supervising and monitoring their teams on a daily basis ensuring operational compliance and productivity.

2.Improved Delivery hub performance by evaluating and analyzing both internal and external factors affecting the performance of each Delivery hub brought about by my broad understanding and technical expertise.

3.Implemented Company standards, plans and policies of improving team operations and performance.

4.Addressed the daily requirements in Operations, Logistics, Human Resource, Customer Relations and Finance with utmost urgency and pro-active approach by attending and coordinating the issue directly with the concerned department or team.

April 3, 2006 to May 1, 2011

NORTH LUZON DISTRIBUTION OFFICER

LBC Development Corporation

Duties and Responsibilities:

1.Managed day-to-day Delivery hub activities by training Delivery Associates on how to maximize productivity and truck utilization to reduce cost and increase delivery efficiency.

2.Addressed proper control of documents processes and procedures by centralizing processing of all Delivery hub transaction in Manila.

3.Restructured delivery coverage of the Delivery hub to increase productivity and reduce operation cost.

4.Relocated the Delivery hubs to bigger and safer warehouses which increased delivery efficiency, lowered cost per box and made available space for projected increase of incoming cargo.

5.Implemented vehicle management by proper maintenance and repair.

6.Reported to Management action plans and efficiency tracking, performance level evaluations / improvements, financial cost budget, cost efficiency / productivity measures prior to implementation.

November 2003 to March 31, 2006

DISTRIBUTION OFFICER

DELBROS SUPPLY CHAIN SOLUTIONS

Duties and Responsibilities:

1.Managed the overall operations of the National Network Distribution Group Operations Team. Ensured the efficient performance of the National Network Distribution Group Division in achieving operational goals, cost control management and accountabilities of respective proof of delivery by regular meetings and constant reminders to all Supervisors, Dispatchers and Document Controllers the SOP.

2.Increased delivery efficiency and lowered operating cost by closely coordinating with the Planning and Operation Control team the daily implementation of capacity planning for maximum productivity and address/resolve the issues/concerns validated in National Network Distribution Group by Operation Control.

3.Lowered delivery cost after negotiating the reduction of the delivery rate of all accredited subcontractors.

4.Implemented the Master Operating Procedures for the National Network Distribution Group and ensured compliance at all times by reminding and correcting all violators. Formulated measures and disseminated to the teams to consistently comply to attain its acceptable ratings

5.Approves and verifies the division’s debit memos, cash advances, liquidations and request for payments endorsed by the Cost and Audit Group.

6.Conducts periodic performance evaluation of National Network Distribution Group Operation Team.

7.Assist Business Solutions Department (BSD) in meeting and developing long term business relationships with respective Information Logistics Account contracts.

2002 to March 2003

TRANSPORTATION MANAGER

CTSI LOGISTICS PHILS.INC.

Duties and Responsibilities:

1.To plan, lead, organize and control the functions of the Domestic Forwarding and Trucking Sections.

2.Ensured that all transportation requirements whether overland or inter-island are served with the accreditation of third party service providers.

3.Ensured that the department budget is achieved every month by reiterating to all office staff to maximize all department resources to lower operating cost.

4.Reduced the down time of truck units with the constant implementation of the maintenance and repair program and promote awareness to all drivers.

5.Ensured that Quality Service is given to all customers at all times through constant monitoring of compliance to the Quality Procedures.

6.Improved the delivery service by reviewing and analyzing operation performance and client feedback.

7.Implemented the developmental program for all office staff in handling their respective functions through constant coaching and mentoring.

8.Represented the company at various social, industry and governmental organizations.

9.Performed other related functions assigned by the management from time to time.

2000 to 2001

TRUCKING MANAGER

CTSI LOGISTICS PHILS. INC.

Duties and Responsibilities:

1.Oversees the whole operation of the Trucking Department. Ensures that all delivery trucks and other equipment’s as well as manpower resources are all utilized.

2.Increased profitability by reviewing and analyzing the department’s monthly performance and make the necessary correction to improve it.

3.Reduced the down time of truck units with the constant implementation of the maintenance and repair program and promote awareness to all drivers.

4.Appraises the performance of subordinates as well as discipline people.

5.Ensures compliance of the department to the quality policy and report to management any non-conformity with the corrective actions taken.

6.Ensured that the department budget is achieved every month by reiterating to all office staff to maximize all department resources.

7.Review and approve Weekly Summary of Billings to clients, liquidation summary of the department’s revolving fund.

8.Submit monthly status reports to the GM.

9.Performed other related functions assigned by the management from time to time.

10.Represented the company in various social and business functions assigned by the General Manager.

1998 to 1999

C.Y. /CFS MANAGER

INTEROCEAN CONTAINER LINES, INC.

Duties and Responsibilities:

1.Created marketing strategies for the warehousing and trucking services and monitored its implementation to achieve greater profitability of the department.

2.Monitor work assignments and performance of the C.Y. /CFS staff and trucking personnel.

3.Monitor export and domestic cargo movements.

4.Reduced operating cost by implementing a preventive maintenance program for all company vehicles and trucks.

5.Receive bookings and schedule pickup and deliveries for full container and loose cargo bookings.

6.Prepare payroll, allowances and facilitations of tractor head personnel.

7.Prepare billings for Trucking Department clients.

8.In-charge of purchasing equipment and materials.

9.Acts as liaison to government agencies regarding processing of documents required for the operation of the C.Y. /CFS Department.

1996 to 1998

TRUCKING MANAGER

INTEROCEAN CONTAINER LINES, INC.

Duties and Responsibilities:

1.Supervise the maintenance of company vehicles and trucks.

2.Plan and implement a preventive maintenance program.

3.Monitor work assignment and performance of drivers.

4.Create marketing strategies for the trucking service and monitor its implementation to achieve greater profitability of the trucking department.

5.Receive bookings and schedule pickup and deliveries for full container and loose cargo shipments.

6.Prepare payroll, allowances and facilitations for tractor head personnel.

7.Prepare billings for Trucking Department clients.

8.In-charge of purchasing equipment and materials.

9.Acts as liaison to government agencies regarding processing of documents required for the operation of the Trucking Department.

1993 -1995

OPERATIONS MANAGER

SAN LORENZO RUIZ BUS SERVICE CORPORATION

Duties and Responsibilities:

1.In-charge of vehicle maintenance and repair.

2.Monitor mechanics performance.

3.Schedule units for major repairs and prepare budget for rehabilitation program.

4.Supervise Warehouse/ Purchasing/ Liaison Departments.

5.Represents the company in its legal affairs.

6.Deals with complaints and make necessary actions.

7.Study bus routes in order to shorten travel time.

8.Monitor drivers and conductresses performance.

9.Screen all applicants to the company.

1991 – 1995

MAINTENANCE SUPERVISOR

PEAKSUN ENTERPRISES AND EXPORT CORPORATION

Duties and Responsibilities:

1.Supervise mechanics, distribute job orders and see to it that repair reports are accurate.

2.Monitor mechanics performance to ensure high efficiency to avoid back jobs.

3.Schedule units for major repairs and prepare budget for rehabilitation program.

4.Coordinate with Warehouse/ Purchasing/ Departments for spare parts needed to avoid prolong downtime.

5.Inspect units to be purchased.

6.Screen applicant drivers to maintain company standards.

7.Monitor driver’s performance.

1989 -1990

MACHINE OPERATOR

HOECHST PHILIPPINES

Duties and Responsibilities:

1.Team leader for one filling line in the Agro-Chemical Department.

2.Sees to it that daily production target are met.

3.Sees to it that volume fill is with tolerance limit.

4.Sees to it that metal closures and labels are installed properly.

1988 – 1989

CADET ENGINEERR

PRIMUS INDUSTRIAL CORPORATION

1.Assist in the repair of all equipment and plant machines.

1987 – 1988

ENGINEERING ASSISTANT

PHILIPPINE NATIONAL RAILWAYS

1.In-charge of spare parts requisition.

2.Monitor daily time record of Motorcar Dept. staff.

SPECIAL SKILLS:

Computer Literate, Automotive Maintenance and Repair

EDUCATION:

19821987, Don Bosco Technical College, City of Mandaluyong, Philippines

-Bachelor of Science in Mechanical Engineering

GOVERNMENT EXAMINATIONS TAKEN

Government licensure exams for Mechanical Engineers, October 1988, passed April 1989

SEMINARS ATTENDED:

1.Critical Management Seminar – G Hotel, August 28 – 29, 2015

2.Problem Solving and Decision Making – Heritage Hotel, August 19 – 20, 2015

3.Leadership Challenge – G Hotel, June 25, 2015

4.Coaching for Success – G Hotel, June 24, 2015

5.Finance for Non Finance – Star Cruises Building, April 16, 2012

6.Foundation of Leadership – Marriot Hotel, March 26 – 30, 2012

7.IQA Workshop - CTSI Logistics Phils. Inc., January 3, 2003.

8.Warehouse Management Seminar – The Pearl Manila Hotel, March 20 2002.

9.Integrated Logistics and Customers Service Seminar – College of St. Benilde, June 8, 2001

10.Business Management Course – AFPI Training and Development Center, March 5 - 9, 2001.

11.Leadership Management Seminar – Fontana Leisure Parks, November 28 – 29, 2000.

12.Trainer’s Training Seminar - CTSI Logistics Phils. Inc., July 18 & 25, 2000.

13.11th Basic Freight Forwarding Seminar – P.T.T.C., March 14 – 16, 2000.

14.ISO Awareness Program – Bayview Hotel, November 13, 1999.

15.ISO Orientation – Tabacalera Conference Room, November 10, 1999.

16.Personal and Professional Effectiveness – Montevista Resort Calamba Laguna, November 7, 1999.

17.Quality Management Training – Focus Philippine Compound, October 5, 1999.

18.Team Effectiveness, Attitudinal and Motivation Seminar – Calaca Batangas, October 10 – 11, 1998.

19.National Truckers’ Congress – Fiesta Pavilion Manila Hotel, February 27, 1998.

20.Total Sales and Service Skills Workshop – Development Academy of the Philippines, November 29, 1997.

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