Network technician

FARHAN LAGHARI

House No.B-**

Industrial Colony, Behind

Qasimabad Police Station

Hyderabad, Sindh

Pakistan Mobile Phone: +92-336-*******

***********@*******.*** Contact Preferences: Mobile

Personal Date of Birth: 27 Feb 1987

Information Place of Birth: Distt Dadu, Sindh

Nationality: Pakistani

Marital Status: Married

Driving License: Pakistan

Languages: English, Urdu, Sindhi.

Education B.A (Bachelor in Arts) (Pass) 2010 Div: 2nd

DCBM (Diploma in Computer & Business Management) Div:1st

Experience

1. Company: PTCL (Pakistan Tele Communiction Ltd. )

Title: DSL OFFICER & NETWORK TECHNICIAN

Time Period: April 2013 - present

Job Profile:

Network monitoring of PTCL Network.

Installation all kind of Broadband Routers (ADSL Routers).

Configuring & troubleshooting all kinds of Broadband Routers.

Full command on all type of Wi-fi Routers, Access Points and Creation.

Implementation of Wireless Networks.

Identify, analyses, reports and respond to technical issues in Networks.

Working on BNCC for new subscriber numbers authentication and distribution.

Receiving different problems like No Dial Tone (NDT), Noise, DSL fault, Drop wire fault etc and escalation to Field maintenance Engineers.

Working on MDF for closing the IN-OUT jumpers.

Receiving calls from subscriber and solve their Land line problems.

Making daily report using MS-Excel.

2.Company: ZEE NET PROVIDER LIMITED.

Title: Netwrok Technician

Time Period: March 2011- 2013

Job Profile:

Under general supervision, identify, troubleshoot and resolve problems encountered by District-wide users of various servers, the mainframe, desktop systems, District network Internet and other computer technology.

troubleshoot and solve local-area network problems; provide technical support to end-users regarding computer hardware and software.

install, test, certify and troubleshoot networking cabling systems; install configured network equipment.

provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware.

train users in various software applications and network-related procedures.

3. Company: WARID TELECOM SERVICE

Title: Customer Service Representative

Time Period: Mar 2010-June 2011

Job Profile:

• Manage and communicate customers and the team members

• Maintain relationships with existing customers and welcome them with warm greetings.

• Receive and process customer complaints

• Assess the effectiveness of customer relations and recommend remedial action where necessary

• Manage and develop subordinates to ensure harmonious and productive team

Requirements - Skills and Experience.

Skills

Skill name: Customer Service

Skill level: Expert

Experience: 1 years

Skill name: Teamwork

Skill level: Intermediate

Experience: 2 years

Skill name: Technic

Skill level: Expert

Experience: 1 years

Skill name: MS Office

Skill level: Expert

Experience: 7 years

Reference will be furnished upon request.

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