Sales Customer Service

KEITH LABOUCAN

#***, ***** - *** ****** **, Edmonton, AB T5K 2W1 Tel: 780-***-****

E: *****.********@*****.***

CAREER OBJECTIVE: To gain a full-time sales / management position. PROFILE HIGHLIGHTS

Experienced in Avid Newscutter, Final Cut Pro, Sound Studio, and other applications Experienced in Sony XD CAM, Panasonic HPX300P P2, and HVX200A cameras Experienced in iNews, Newsroom, news, sports, and commercial writing Experienced in Studio and Video Production

EDUCATION

Radio & Television (Television) 2009 – 2010

Northern Alberta Institute of Technology, Edmonton, AB Courses include: Advanced Video Production, Advanced Studio Production, Effective Communication, Writing Fundamentals, Basic Broadcast Writing, and more.

(*Honors Standing)

Business Marketing and Management Diploma Program 2002 – 2003 MarTech College, Edmonton, AB

Courses include: Marketing, Management, Sales, Promotions, Communications, Basic Accounting, Customer Service and Business Computer Applications

*Graduated with Honors; received Creative Business Production Award EMPLOYMENT EXPERIENCE

Assistant General Manager / Membership Counselor 2015 – LA Fitness

Edmonton, AB

Actively pursue enrollment of new members through self-generated and Company-sponsored programs, promotions and referrals

Establishing and maintaining lead boxes; calling on new businesses for corporate accounts, obtain leads from existing members, give club tours and membership presentations, and utilize computer programs to track appointments and sales

Manage daily, weekly, and monthly sales objectives and achieving goals Reporter / Correspondent / Video Journalist 2011 – 2014 APTN National News & Current Affairs

Edmonton, AB

Writing, shooting, editing and delivering stories, copy and other news items for broadcast on APTN National News & Current Affairs

Providing daily story ideas, receiving assignments and evaluating subject leads Gathering, researching and verifying accurate information for story / broadcast content Assisting with headlines, intros, extros (outros), and other content for same day delivery Appearing on camera when conducting interviews and stand-ups; narration; live reporting from the site of events

Freelance Reporter 2010

SHAW TV Edmonton

Edmonton, AB

Writing and delivering stories, copy and other news items for broadcast on Go Edmonton Providing daily story ideas, receiving assignments and evaluating subject leads Gathering, researching and verifying information for broadcast content Selecting video and graphic elements for story content Appearing on camera when conducting interviews and stand-ups; narration; live-to-tape reporting from the site of events

Team Lead / Direct Sales Representative 2004 - 2006 Direct Energy Essential Services / Enmax Energy

Edmonton, AB

Selling and promoting energy services to residential and commercial customers face-to-face Managing individual (and team) daily/weekly/monthly sales objectives and achieving goals Maintaining positive relationships with customers for the purpose of accessing and increasing sales of select products within an established territory SELF-EMPLOYMENT EXPERIENCE

Project Coordinator / Videographer 2014 –

1NVP

Edmonton, AB

Maintaining and operating a variety of video camera equipment, and sound recording devices Producing videos using DSLRs (Digital single-lens reflex camera) and editing footage Actively pursuing new clients through self-generated programs, cold-calling and referrals Mentoring and educating youth in the field of television Marketing & Management Coordinator / Performer 2002 – 2013 REDDNATION

Edmonton, AB

Developing strong customer relationships and establishing networks and fan bases Implementing and maintaining marketing and promotional initiatives to increase bookings Writing, and recording music for live audiences; selling merchandise and signing autographs TRAINING, DEVELOPMENT AND ACHIEVEMENTS

Aboriginal Peoples Choice Music Award 2007

Alberta Aboriginal Music Award (x2)

Canadian Aboriginal Music Award 2006

Aboriginal Peoples Choice Music Award

Dreamcatcher Award (Community Leader)

Creative Business Production Award 2002 – 2003

Trade Show Promotion Representative Certificate

Power Point Presentation Certificate

Computer Lab Assistant Certificate - MarTech College Thought Patterns for Successful Career Certificate 2002 The Pacific Institute

NEWS STORY LINKS AND HIGHLIGHTS

2014 Arctic Winter Games Day 1 (Features on-camera stand ups, interviews and packages) 9:55 http://aptn.ca/news/2014/03/18/2104-artic-winter-games-fairbanks-day-1/ 2014 Arctic Winter Games Day 2 (Features as-live interview) 2:08 http://aptn.ca/news/2014/03/20/2014-arctic-winter-games-fairbanks-day-2/

“Cree Hero Lives On” (Features storytelling) 2:37

http://aptn.ca/news/2014/05/22/cree-hero-lives-comic-book/

“Using Sports to Build Confidence” (Features storytelling and sound ups) 3:22 http://aptn.ca/news/2013/08/29/calling-lake-using-sports-to-build-confidence/

“Edmonton Eskimos Name Change?” (Features visual stand up) 3:08 http://aptn.ca/news/2013/09/20/edmonton-eskimos-next-target-in-name-change-campaign/ INTERESTS

Traveling to new countries and experiencing unique cultures, languages and traditions Playing hockey, golf, billiards, reading, and maintaining a healthy lifestyle in the gym

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