Spanish IT

IÑAKI GRANDE OCHAGAVIA

Mobile: +63-949*******

D.O.B.: 12/08/1987

E-mail: ***********@*****.*** https://es.linkedin.com/in/inakigrande Nationality: Spanish

Languages: Spanish, English and Basque

PROFILE:

An enthusiastic and self-motivated team player, with a passionate interest in computing/ IT. A hard working and committed individual with excellent communication skills. Confident and energetic with experience in computing/IT and call centers.

WORK EXPERIENCE:

Company : Helphone http://www.helphone.com/ Spain

HelpDesk – User Support center & Electronics repairman

2015 - Present

Key roles:

Provide professional, effective, friendly customer service

repair electronic devices:

Company: Gamesa http://www.gamesacorp.com/es/ IT Operations

From 2011 to 2014

Key roles:

Veritas Symantec Backup: backup copies, restores

Monitoring server: Nagios, Portal…

Windows server: active directory

CPD monitoring: servers, switches, AC machines, fire alarms…

Company: Decathlon http://www.decathlon.es/ Spain

Stock boy

3 months in 2010

Key roles:

Replace sports products and check the data base

EDUCATION AND TRAINING

- 2007 – High School Diploma in Technical Sciences (Donapea School - Navarra)

- 2009 – Technical Application Development Degree (Maria Ana Sanz School - Navarra)

SKILLS AND TALENTS:

- IT skills include Veritas Symantec Backup, Monitoring servers, CPD monitoring, Microsoft Office, Remedy, PDM, SAP, Windows server…

- Social Media

- Excellent communication skills

- Excellent customer service abilities

- Good public relationship and protocol skills

- Travel management

Contact this candidate