Sales Manager

Location:

Posted:

February 18, 2016

Matthew W. Brooks

Memphis, TN 38119 ************@*******.***

OBJECTIVE To secure a challenging position in Financial Services where my

skills and knowledge can be best utilized.

EDUCATION A.S. in Business Commerce, 1995

State Technical Institute – Memphis, TN

WORK Trustmark National Bank March 2004 – Present

EXPERIENCE Teller / Head Teller / Financial Services Representative

Advanced 3 positions within a 4 year period

Increased sales by 200% from 2005 – 2006

Conducted weekly sales meetings to discuss branch goals

Obtained 2nd place in Memphis region for internet banking promotion

Maintain customer confidentiality with personal and account information

Manage audits for tellers and vault on a monthly basis

Responsible for all shipping and receiving of monies within branch location

Print and file daily reports for teller outages and holds on accounts

Resolve customer issues in a timely manner

Handle fraudulent claims through customer affidavits and stop payments

McKesson January 2003 – March 2004

Warehouse Associate

Supplied orders for Wal-mart, Walgreens and Rite-aid

Member of the Caremark Team (for special orders)

Handled replenishment orders

Christian Debt Counseling January 1998 – February 2002

Co-Owner / Office Manager / Counselor

Constructed monthly budget for clients by debt-to-income ratio

Negotiated with creditors for debt reduction payment plans

Printed checks bi-monthly in escrow account and then distributed to

creditors

Used QuickBooks Pro for billing and check disbursement

Paid taxes quarterly for self and business