Human Resources Management
Resume:
KARRY LAYETTE, M.A., PHR, SHRM-CP
Glendale, AZ 85306
********@***.***
● Senior Level Management ● HR Policy Development ● Employee Relations
● HR Investigations ● Management Coaching ● New Hire Onboarding ● Budgeting
● FERPA/HIPAA/OSHA/EEO/ADA ● Training ● Recruiting ● Employment Law
● EEOC Position Statements ● HRIS & ATS Implementation ● Level One Fingerprint Clearance Card
Professional Profile
Certified Human Resources professional with 17+ years progressive HR management experience in diverse environments, including health care, non-profit, higher education, and service industries.
Participated in accreditation surveys, which included Higher Learning Commission, Joint Commission on Accreditation of Healthcare Organizations and Counsel on Accreditation.
Multiple site HR and operations experience that includes behavioral health, university campus and call-center, billing, physician offices, and outpatient facilities.
Committed to continual professional development and maintaining certification status.
Professional Experience
Jewish Family & Children’s Service - Phoenix, AZ 6/2014 – 3/2016
Director of Human Resources
With over 500 employees and responsibility for HR functions for 3 companies, this department excels at meeting deadlines and organizational staffing needs. Consistently recruiting for over 50 positions/month.
Assisted the Compliance Team with coordinating/drafting the HR documentation of the COA accreditation.
On an ongoing basis, evaluate, select, and distribute online supervisory training courses for all management.
Conducted first ever I-9 audit and organized documents to ensure compliance in the event company was audited.
Participated in COA re-accreditation survey with responsibility for HR standards and assistance with ASE standards.
Cardiac Solutions - Phoenix, AZ 9/2013 – 6/2014
Human Resources Manager
Enhanced New Hire Orientation process and recruitment efforts by working with management to streamline processes and make better hires. Prior to this, managers were responsible for screening resumes, scheduling interviews and selecting candidates. They had no formal training in these processes.
Audited 130 active and 200 inactive personnel files and brought the organization into complete compliance with recordkeeping requirements.
Implemented integration of Paychex Payroll and HRIS systems, which eliminated duplication of data entry and saved staff time.
Conducted first ever I-9 audit and organized documents to ensure compliance in the event company was audited.
Visions of Hope Arizona - Phoenix, AZ 5/2012 – 9/2013
Chief Human Resources Officer
Ensured personnel files and HR policies were in compliance with outpatient licensure. This required auditing 65 personnel files and rewriting the HR policies and procedures.
Monitored direct service staff credentialing requirements to ensure billing encounters were compliant with Regional Behavioral Health Agency contract.
Created new Performance Management Program with metrics-based pay system.
Implemented integration of Paychex Payroll and HRIS systems, which eliminated duplication of data entry and saved staff time.
Sought employment/Relocated back to Phoenix 9/2011 – 5/2012
NorthcentralUniversity - Prescott Valley, AZ 5/2007 – 9/2011
Vice President of Human Resources
Hired as Director and promoted to Vice President within 1 year.
Acted as HR management consultant on human resources/employee relations issues.
Implemented ADP HRIS system. Previously there had been no HRIS.
Developed staffing strategies and succession plans to identify talent within and outside the university. Personally recruited for high level positions, such as Deans, COO, CFO.
Created and oversaw the formal compensation and benefits programs to include salary benchmarking; creating salary ranges; determining appropriate starting salaries for new hires.
With a $1.2 million benefits budget, worked with insurance broker on annual insurance benefits design.
Designed and implemented Performance Management Program that included working with management to oversee organizational development and proactive compensation programs.
Walsh Bros. - Phoenix, AZ 5/2006 – 4/2007
Human Resources Director
75 year old family-run business with HR responsibility for 200 employees in Phoenix and Tucson.
Created summer workplace program to provide high school students with summer jobs and build relationships with community high schools.
Temporary Assignments/Worked on M.A. Degree - Phoenix, AZ 12/2005 – 4/2006
AZ Kidney Disease & Hypertension Center - Phoenix, AZ 5/2005 – 11/2005
Human Resources Manager
HR responsibility for 140 employees, 6 physician offices and 1 ambulatory surgery center.
Served as Privacy Officer.
Implemented first ever supervisor training program.
Began implementation of recruitment process for physicians. This had previously been outsourced.
Clinical Diagnostic Radiology - Phoenix, AZ 10/1998 – 3/2005
Director, Human Resources/Operations
Assumed operational accountability for two outpatient radiology centers. Placed supervisors at each site with expertise in billing/coding and reduced denial of claims with payers by 40%.
Negotiated reduced rate contracts for flat films with referring physician offices in order to increase referrals.
Reduced operational costs by 50% by more closely monitoring equipment contracts, finding a new cleaning company, and changing inventory in the outpatient centers.
Created roster of PRN technology staff to ensure staffing needs could be met on an emergency basis. This resulted in rooms remaining open which enhanced patient care as well as the operating budget.
Worked with President to negotiate physician contracts and shareholder agreements.
HealthPartners Health Plans - Phoenix, AZ 11/1996 – 10/1998
NCQA Project Manager
Coordinated the first ever NCQA accreditation survey.
Phoenix Children’s Hospital - Phoenix, AZ 4/1984 – 11/1996
Manager, Medical Staff Services
Participated in 5 successful JCAHO accreditation surveys with responsibility for the Medical Staff and Leadership standards.
Supported Quality Assurance/Peer Review process.
Education
Ottawa University, Phoenix, AZ
M.A. in Human Resource Management
Western International University, Phoenix, AZ
B.S. in Health Systems Management
Certifications
Professional in Human Resources (PHR)
SHRM-CP
Health Services Management Certificate – Gateway Community College
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