Management Project Manager
Resume:
** ******* ** ******.*******@*****.***
Saddle Brook, NJ 07663 www.linkedin.com/annmdivani-kulgavin
BUSINESS ANALYST / TEAM LEAD / PROJECT MANAGER
Self-motivated, diverse professional with progressive experience in project management and business analysis in real-time. Extensive knowledge in requirements gathering, management and analysis utilizing automated tools to document specifications and requirements, throughout the software development life cycle. Excellent interpersonal and problem solving skills, enabled to interact with business partners identifying information needs and business requirements. Absolute proficiency in working with project teams and management to achieve organizational objectives and performance excellence. Ability to identify problems in initial stage and execute quick resolutions.
PROFESSIONAL EXPERIENCE
Suburban Propane, Whippany, NJ 2012-Present
Suburban is a nationwide marketer and distributor of a diverse array of fuel products and services to meet the energy needs of our 1.2m customer base.
Business Analyst (BA)
10/2012-11/2013
As a consultant, served in a BA capacity on the team responsible for an upgrade to client’s PeopleSoft-based Risk Management System to v 9.1.
1/2014-4/2014
As a consultant, was brought back in a BA capacity to assist the Business Intelligence (BI) Team with various projects (Budget Model, HR Connections, Executive Dashboard)
4/2014
Client offered a full-time position as BA within the BI Team.
Led requirements gathering sessions with the users.
Analyzed requirements, interpreted business needs, and participated in the design phase.
Acted as a communication conduit between the stakeholders and the team.
Created training documentation for high level and end users.
Developed User Acceptance Test (UAT) scenarios and test cases.
Led the UAT phase, documenting issues and working with the development team on resolution.
Partnered with business to confirm all business objectives were met prior to implementation.
Assisted where appropriate with the turnover to production.
Cytec Industries, Inc., Woodland Park, NJ 2001-2012
Chemicals & Materials Company
Business Analyst / Team Lead / Project Manager
Supported key client engagements, provided management and consulting support in a wide variety of software engineering/development activities. Managed customer relationships, working with US and international partners/clients across the world (Belgium, France, UK)
Project management
ERP Application Rationalization - retiring applications with minimum users
Organized, planned and monitored project deliverables both internally and externally, ensuring completion on time and within budget.
Liaison to resolve scoping.
Communicated regularly with clients and managers regarding status of assigned projects.
Participated in team meetings with high level management to ensure requirement compliance.
Interacted with various outside vendors and sales organizations in support of project needs and timely completion.
MDA Case Management - corporate medical software
Consolidated 4 separate medical datasets (replicas maintained at different plants), converted and centralized DB to SQL2005, SQL2008 for all company locations in US and Mexico, connected via RDC.
As liaison between end users and vendor documented logic flow, analyzed business requirements and provided documented development specifications.
Upgraded MDA to latest version. Benefits included replacing SS# with unique employee PeopleSoft ID thru entire MDA database daily including history and employee’s demographic.
Presented advantages at Safety, Health and Environmental conference in Phoenix, AZ.
KITRY - corporate medical software
As liaison between end users, management and vendor, conducted requirements gathering sessions with medical team.
Directed and facilitated meetings with KITRY vendor and developers in Belgium annually.
Planned and coordinated KITRY database conversion, combining MedReck records for USA, Europe and Latin America into one functional DataBase therefore retiring MedReck. Saved company $ 57,000.00
Conducted upgrade to latest version, implemented requested customizations for users, installed SPIDA5 on the KITRY Terminal Server, which allowed users to conduct hearing test and upload results directly to patient’s record on Spirometer screen in software for European patients.
Presented advantages at Cytec Global Medical conference in Woodland Park, NJ.
CPA MemoTech - corporate legal software
Implemented CPA MMT Law Updates Module, which allowed direct access to WEB pages in order to update via WEB, without loading files on user's PC.
Provided administrative support, analyzed business requirements and documented development specification, effectively handling clients' expectations as required /requested.
Liaison between end users and vendor.
Coordinated CPAMMT5 software upgrades and database conversion, combining PATENT & TRADEMARK records into one functional DataBase.
STARS – Risk Management software
As liaison between end users and vendor, conducted upgrade to version 9.3, implementing requested customizations, requirements gathering sessions and on-time and successful project completion.
Provided daily administrative support for STARS to user community, effectively managing customer relationships and expectations, while working closely with vendor.
Annually upgraded STARS to latest version; converted Access DB to SQL, then to SQL 2005 and to SQL 2008 in accordance with company corporate standard.
Participated in STARS conference in San-Diego, CA.
Global Payroll & Time and Attendance
HR Applications - IT Related Payroll Issues, updated information (vendors, IT owners, contacts)
Organized, planned and monitored project deliverables and timelines on time and within budget.
Documented policies and procedures for Help Desk daily support according to company corporate standard.
IT Benchmark
Primary coordinator for IT Benchmark exercise, providing a way for company to measure current performance against data gathered in previous benchmark exercise.
Technical Lead
Technical Lead for all packaged and vendor developed applications purchased by company.
Liaison between end users and vendor, supporting and implementing all projects, ensuring current releases and new requirements for systems on time and within budget.
Provided all levels of technical support including MDA Case Manager, KITRY, CPA MMT, IT2, PhiRater, pVelocity, iServer, Periscope, Fortis, OneSource, PHAWorks -Tracker. Reviewed possibility of systems rationalization.
Coordinated upgrade of CPA MMT PATENT & TRADEMARK to Oracle 10G db in development and production.
TRAINING
Conducted training sessions for supported applications for end users to improve full potential usage of software, as well as Q&A sessions for end users after training.
Medical - KITRY, MDA
CPA MMT - Law Updates
STARS - partial Admin training for savvy users
STARS - backup partial Admin training for CYTEC IT
Risk Management /PeopleSoft - full system training
PRIOR EXPERIENCE
Superior Bank FSB, Configuration Analyst Orangeburg, NY 2000 – 2001
ADC Advertising Display Co., Programmer/Analyst Lyndhurst, NJ 2000 – 2000
SkyView World Media Group, Programmer/Analyst Fort Lee, NJ 1999 – 1999
Computer Source, Programmer/Analyst Saddle Brook, NJ 1997 – 1999
Credential Leasing Inc., Programmer/Analyst Harrisburg, PA 1995 – 1996
EDUCATION
Bachelors of Science, Azerbaijan University
PROFESSIONAL TRAINING
Learning Tree International
Advanced Project Management Hands-On
Effective Communication Skills
Developing User requirements: The Key to Project Success
Project Risk Management
Emotional Intelligence: Achieving Leadership Success
Agile Project Management with Scrum
Project Management: Skills for Success
Building an Effective Business Case
Cytec
HMM Persuading Others
Introduction to IT Governance - Executive Summary
Six Sigma: Building Successful Teams - Corporate
TECHNICAL SKILLS
Operating Systems: MS/DOS, Windows 95/98/2000/XP/NT 4.0, Novell
Databases: Microsoft Access 2.0/7.0/2000, MS SQL Server 6.5/7.0/2000,2005,2008, Oracle 10G
Software: Microsoft Project, Power Point, Microsoft Office 2010, Microsoft Word, Excel, Visio, Microsoft office Live Meeting
Tools: OLE Automation, Windows API, Office 97/2000, Front Page, Capstone Software
Languages: Visual Basic 4.0/5.0/6.0, Java Script, VBScript, HTML, SQL
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