Sales Customer Service Project Management

Carey McPheeters

***** ********* ***** **********, ** 64089

816-***-**** cell

*************@*****.***

Skills

Sales

Project analysis

Financial analysis

Logistics analysis

3PL

Project Management

New program and promotion implementation

Training manual contributor

Cross-functional team management

Debt and credit management

Sharepoint

Workamajig

Microsoft Office-Advanced Excel modeling

Strong design sense

SAP

Warehouse and fulfillment

Operations management

Education

University of Missouri-Kansas City

BA Psychology - 2000

Scholarship Women’s Golf Team 1996-2000

Experience

Growth Specialist

Skopos

July 2015–November 2015

New Account acquisitions utilizing Skopos sales methodology

Procure Culture Index data on target specific leadership

Presentation of core disciplines and performance history

Set meetings with target prospects, leads and opportunities

Participation and representation at regional business mixer and networking functions

Project Manager

Gift Card Impressions

March 2012-November 2014

Created solutions by heading the implementation of a project management system. Cross functioned departmentally to determine process workflows from initial concept through production and delivery to client. Utilized learnings to capture standardized timelines to create templates for future projects. Reported directly to Executives weekly on updated project status.

Analyzed, interpreted, and led team in execution of legalities to meet the Canada Consumer Packaging and Labeling Act for Walmart Canada

Created and maintained project job jacket with accurate dates, files, purchase orders, financial models, product specifications, vendor logistics guidelines, vendor mockup and packaging guidelines, testing procedures, laboratory test results, sell through data, sales presentations, supplier data, item numbers, UPC's, and any additional pertinent project data

Ensured financial models accurately reflected true costs and margins

Sell Through analysis of overall profitability of products to determine and recommend product formats to maintain for the next fiscal year

100% On Time Metric for 2014

Communicated with Asia team and suppliers regarding customer requirements, quality, and design specifications to maximize efficiencies and quality while minimizing costs

Monitored and reported progress to sales, clients, executives, creative design, and operational departments

Computed, recorded, and proofread data, records and reports

Logistics Analyst

Pure Fishing

August 2009-May 2012

Performed advanced, diversified, and complex duties including administering purchase orders for the Logistics department. Reported directly to VP of North American Operations and assisted in all needed business operations including assistance to Director of Operations, Director of Customer Service, and Director of Transportation.

Developed and created daily/monthly metrics including On Time Shipment, Cost Percentage of Sales, On Time Parts Fill, On Time Complete, Cost per Delivery, Inventory Quality, OSHA Incident Rate, Lines per Labor Hour,

Defective Parts per Million, Transportation Cost % of Sales, Freight Cost per Delivery, Calls Handled & Serviced, Calls Abandoned, and Percentage of Perfect Orders

Developed, redefined, updated, and administered the Vendor Compliance Manual

Managed raw materials within the Distribution Center and new vendor setup

Analyzed quality, cost, and volume issues to summarize and recommend action to Executives

Mortgage Loan Officer

Platte Valley Bank of Missouri

August 2004-October 2008

Educated and presented current mortgage trends and updates to realtors and clients

Interpreted findings of automated underwriting service to determine credit worthiness, interest rates, and most advantageous program for the client

Prepared pre-approvals and Good Faith Estimates for clients and realtors

Financial Service Specialist III

Community America Credit Union

July 2000-August 2004

Provided professional, prompt, quality financial service to all customers in a sales culture while continually educating members on products and services in relation to their needs

Ensured proper policies, guidelines, and procedures were met while making loan decisions in a contact center environment

Top Performer 2003 Contact Center Sales-Calls Handled

Top Performer 2003 contact Center Sales-Consumer Loan Volume

Accomplishments

Clay County Notary Public 2005-Present

Excel Levels 1, 2, 3 Expert Level 2010

Certified Logistics Associate (CLA) and Certified Logistics Technician (CLA), Manufacturing Skill Standards Council 2011

International Supply Chain Risk Management, Metropolitan Community College 2011

Contact this candidate