Customer Service Engineer

Abdirahman Qadar Ali

T: (252-*********

M: ***- *34492023

E: ********@*****.***

TO: WHO IT MY CONCERN Date: - 13-02-2016

Dear Mr or Mrs.

I am writing to apply for the ICT technical specialist for work on enhanced connectivity for higher Education sector Somali that advertised on. www.hiiraan.com I am an enthusiastic and high-achieving ICT professional with a Bachelor of Computer Science, currently completing my Master of Networking Systems and Administration. I have exceptional technical and analytical skills, with over 11 years’ experience in software development, database management, information system support, customer service public relationship, Telecommunication engineer, network security and window server family support.

In my previous roles I have performed installation and configuration of software and hardware, router and switch administration, multimedia media service (mms)and worked extensively with Windows and Active Directory. I have helped clients both on site and remotely, and have always demonstrated a keen ability to problem-solve and troubleshoot.

You will find me to be a positive, motivated and hard-working person who is keen to understand company needs and contribute. I have excellent communication skills that allow me to work effectively and positively with staff and external stakeholders. My resume is attached and I look forward to being able to discuss the position with you further.

Yours sincerely,

Thanks