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Customer Service, Hospitality Skills, Intermediate Computer Skills

Location:
Memphis, TN
Salary:
10.00/hr
Posted:
February 19, 2016

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Resume:

Maggie Purdy

*** **** ****** ***.; Memphis, TN **109

HM PH: 901-***-****

E-mail: actl7n@r.postjobfree.com

OBJECTIVE: To obtain a position in which I may utilize, enhance, & further my skills & abilities to gain a career opportunity.

PROFILE: Engaging business professional, with a strong sense of ownership and accountability for the revenue growth. An entrepreneurial spirit, communication excellence, & continuous improvement. A self-driven leader with excellent communication & interpersonal skills, who effectively collaborates with colleagues & fosters a learning & growing environment.

EDUCATION:

Southwest Tennessee Community College – Web Design, Computer Science (Aug. 2014 - Present)

McDonald’s Management Class: Advance Shift Management (Nov. 2009)

McDonald’s Management Class: Basic Shift Management (June 2008)

George Washington Carver High School – (Diploma with honors) (May 2006)

EMPLOYMENT EXPERIENCE:

Wigs and Beauty Supply – Retail Beauty Consultant (Apr. 2013 – Present)

-To assist all customers with the knowledge of beauty products. Also to greet and ring up customers, stock clean, assist with incoming shipments.

Family Dollar – Customer Service Representative (Nov. 2011 – Apr. 2013)

-To be a Friendly and energetic person who have proven reliability and a constant smile to communicate and interact well with the customers.

Arby’s Restaurant – Cashier (Apr. 2011 – Oct. 2011)

- To greet all customers & responsible for taking orders, money received, & paid out.

Interstate Barbeque – Cashier (Oct. 2010 – Apr. 2011)

-To greet customers upon entering the restaurant. Handle all cash procedures & to take phone orders to have ready for the customer’s pick-up.

McDonald’s Resturant – Shift Manager (Feb. 2007 – June 2010)

-Coach crew during the shift to increase employee commitment & to maximize restaurant performance.

McDonald’s Restaurant – Cashier/Crew Trainer (Nov. 2004 – Feb 2007)

-To greet all customers & responsible for taking orders, money received, & paid out.

Youth Opportunities of Memphis – Computer Assist. /Bookstore Clerk (Oct. 2003 - Aug. 2004)

-Help assist the center coordinator with data, records, filling, formatting, basic computer functions, etc.

-Kept complete inventory of all items, books, sales, etc. within the bookstore.

SKILLS:

-Sales production such as cashier, girt cards, & promotions.

-Familiar with standard concepts, practices, procedures, & policies.

-Assisting in neatness & cleaning of the store & in special events.

-Assisting customers & providing excellent customer service.

-Shift & Floor Control, assisting with store operations, daily sales, ordering products, managing cash drawers, cooking, serving customers, etc.

Can type 20-30 wpm, operate 10 key calculators & can operate other equipment. Familiar with all basic computer functions such as Microsoft Word, Outlook, Excel, etc.

R E F E R E N C E S A V A I L A B L E R E Q U E S T



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