Customer Service Sales/ Adminstration
Resume:
SANDRA GREEN
San Leandro, CA 94577
Objective: Establish solid relationships and enhance store reputation building customer loyalty by providing excellent customer service and building an environment of trust and support. Utilize my managerial skills in developing, mentoring, and supervising sales associate team members. Further develop my career in providing assistance in administrative and back office functions. Employment June 2011 to present
Macy’s Bayfair Mall, San Leandro, CA
Sales Associate – Jewelry Department
Customer service, sizing jewelry, track repair orders, merchandise display
Cashier, responsible for closing procedures, balancing receipts, and lock down of merchandise
September 2001 – September 2002
Portamedic San Leandro, CA
Secretary
Scheduled appointments for clients, coordinated appointments of exams for the Doctors and the Patients for physicals
Took all incoming telephone calls
Administrative responsibilities: filing, reception, inventory, customer service March 1996 – 2001
Nordstrom Pleasanton, CA
Sales – Men’s Department
Responsibilities: greet customers, provide personal assistance in matching products with needs, make sure that the customer has a positive experience May 1998 – March 1999
Nordstrom Rack San Leandro, CA
Assistant Manager – Shoe Department
Customer service, cashier, shoe mate finding, inventory, responsible for inter store inventory transfers of merchandise, phone campaigning and supervising Sales Associates
November 1996 – May 1998
Nordstrom Rack San Leandro, CA
Assistant manager – Customer service Department
Supervising Sales Associates
Taking care of merchandise transfers, markdowns and supervising cashiers July 1992 – November 1996
Walnut Witney Convalescent Hospital, North Highland, CA Certified Nursing Assistant
Patient Care, check vital signs, physical hygienic care Education 1992 1993
Winterstein Adult Education School Medical/Clerical Training Sacramento, CA
1990
Horizon/Walnut Whitney Convalescent Hospital Certified Nurse Assistant Training Sacramento, CA
1982
Blytheville Senior High School
Blytheville, AR
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