Sales Customer Service

MATTHEW JAKOBCZAK

** ******* *****, **********, *******, L4L 6Y1

Tel: 647-***-**** E-mail: ***********@*****.***

SUMMARY OF QUALIFICATIONS

Positive attitude, works cooperatively with a wide range of people including managing customer relationships

Knowledgeable and experienced with Wal-Mart US/Canada Retail Link.

Remains calm and works well under demanding conditions

Highly self-motivated, coupled with dedication and enthusiasm

Excellent communication and interpersonal skills built through customer relationships

Multitask: extremely dependable in completing projects accurately and on time

Proficient in Microsoft office applications, management software and the internet as a research tool

EDUCATION

Business Management Diploma 2007 - 2009

Humber College, Toronto, ON

Courses include: Operations Management, Professional Selling, E-Commerce, Human Resources, Leadership, Accounting, Business Law, Entrepreneurship, and Finance

BUSINESS AND MANAGEMENT SKILLS

Clear understanding of productivity improvement, project management, process selection strategy, supply chain management, inventory management, forecasting just-in-time production

Conduct, manage, and assess major opportunities, issues, and risks threw the use of E-Commerce

Developed skills in motivation, discipline, conflict resolution, communicating with employees, and coaching

Effectively and efficiently manage the resources of people, money, materials and time to achieve organizational objectives

Proficient in conducting sales meetings, delivering sales presentations, prospecting, and building relationships

Knowledgeable in human resource policies, procedures, and programs in large and small organizations

Strong knowledge in Microsoft office software programs.

Strong skill set in accounting process.

WORK EXPERIENCE

Investor 2010 - Present

Toronto, Ontario, Canada

For the past 3 years I have been a full time Real Estate investor & Equity trader.

Current investments are self managed now and beginning the start of a family, thus why I am looking for a full time position with a company to grow with.

Bought, sold, and rented 20+ single family homes in the United States.

Formed partnerships on 2 apartment buildings in US; $5 million of real estate.

Raised over $600,000+ of private capital for Real Estate projects.

Traded US equities for 7+ years. Traded $6,000 into $80,000

Highly disciplined and dedicated to grow.

Excellent verbal and written communications, customer service, attention to detail, and use of MS office programs.

Customer Development / Admin associate 2011-2013

Crossmark Canada, Mississauga, ON

Crossmark is a sales and marketing services company in the consumer goods industry.

Account responsibilities included: Shoppers Drug Mart, Highland Farms, 3M, Loblaw’s, and many others.

Assisted account executives with all day to day activities of sales and administrative work.

Helped increase sales in all major accounts with executives.

Personally maintained and created new sales with small retailers such as Highland farms.

Strategized marketing ideas for our clients and customers.

Created presentations on sales, marketing, products, ect.

Completed all administrative work for accounts responsible

Customer Development / Analyst 2009 - 2011

Kimmel Sales Limited, Vaughan, ON

Kimmel sales are the leading Private Label Potato Chip manufacturer in North America.

Account responsibility include: Wal-Mart US, Wal-Mart Canada, Giant Tiger, Dollar Tree, Wegmans, and Liquidation World.

Increased sales in all key accounts by 45%+

Exceeded targets by 20%+

Maintained current key accounts while taken on additional accounts

Attained new Liquidation World business

Grew Wal-Mart US store count by shipping to 4 additional distribution centers

Achieved roll out program for Giant Tiger’s new Ol Grandad’s stores

Developed customer relationships while increasing business sales threw sales strategies, PO implementation, new SKU proposal, and forecasting sales.

Analyze competitive product information to adapt towards changes in the industry

Assisted with various Canadian and U.S accounts.

Prepared production schedule for manufacturer plant.

Completed store checks for pricing updates, SKU display, and competitor review.

Source, analyze, and prepare recommendations using retail link.

Monitor all Purchase Orders to ensure 100% on time delivery and 99% fill rate.

Priority Calendar Updates, New Store/store conversion updates, and identification of distribution and merchandising opportunities.

Prepared category analysis to identify account specific sales strategies to achieve business objectives and drive profitable growth.

Assistant to Sales Manager 2007 - 2009

New Horizon Marketing, Woodbridge, ON

New Horizon Marketing is a manufacturer sales rep agency.

Provide category analysis and help to identify account specific sales strategies

Creating audit’s to increase business sales

Prepared sales presentations for buyers meetings

Competitive shopping

Developed web sites for internet sales

REFRENCES

Available upon request

Contact this candidate