Manager Administrative Assistant
Resume:
Janette Quincoses
**** ******** ******, *********, ** 33024
305-***-**** - ************@*****.***
Qualifications Summary
Skilled and dedicated Office Manager/Administrator with more than 18 years’ experience coordinating, planning, and supporting daily operational and administrative functions.
Highly focused and results-oriented manager supporting complex, deadline-driven operations, able to identify goals and priorities and resolve issues in initial stages.
Strong interpersonal capabilities, very organized, committed, reliable, professional, diplomatic and trustworthy.
Proven ability to build and work both collaboratively and independently.
Detail oriented, problem-solving multi-tasker, extremely focused and versatile.
Goal-driven, self-starter who meets deadlines, works well under pressure, and has strong follow-up skills.
Professional Experience
FirstService Residential, Hollywood
Office Manager
April 2004 – November 2015
Managed day-to-day office operations.
Coordinated office moves
Provided administrative and receptionist support
Oversaw/supervised the Mailroom, Receptionist and Maintenance staff, trained, mentored and coached
Reviewed, approved and ordered all office supplies
Prepared time sheets and processed payroll
Responsible for Bookkeeping and Records Management
Managed inventory
Ensured optimal operation of equipment by supervising preventive maintenance and coordinating repairs
Controlled access to multiple buildings in Hollywood campus
Monitored and administered alarm and security cameras
Executive Administrative Assistant to VP of Property Management
May 1999 - April 2004
Provided administrative support for multiple supervisors
Fielded telephone calls
Created spreadsheets and presentations
Created and maintained filing system
Managed office supplies
Provided support to the management staff
Performed clerical tasks
Worked as a liaison between the management and the staff
Prepared written communications to staff members
Compiled daily reports from various departments
Responded to correspondence on behalf of senior management
Prepared meeting agendas
Janette Quincoses – page 2
************@*****.***
Miami Management, Inc.
Administrative Assistant for on-site condominium
February 1997 – May 1999
Kept official community association records
Adhere to and promote Hospitality Standards
Managed Property Manager’s calendar and independently schedule appointments
Screened incoming calls and correspondence and personally responded whenever possible
Prepare memorandums outlining and explaining administrative procedures and policies to staff
Monitored staff compliance of administrative procedures and policies
Prepared Board meeting agendas, notices, minutes, and resolutions
Created and maintained database and spreadsheet files
Took and transcribed dictation and composed confidential correspondence, reports, and other complex documents
Maintained office equipment and supplies
Answered phones in a polished manner
Performed administrative tasks as assigned by Property Manager
Education
College
Everest University, Associate of Business Administration
High School M
Miami Senior High
Licenses and Certification
Licensed Community Association Manager
Skills
Proficient in Windows and Microsoft Office (Word, Excel, Outlook, Publisher) as well as ADP Vantage, Avid Xchange, Oracle
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