EDUCATION
Marshall University
Huntington, WV
Bachelor’s Degree in Accounting
Minors in Finance and Economics
EXPERIENCE
Certified Pharmacy Technician
Rite Aid Pharmacy, Huntington WV Nov 2009 – July 2015
Assisted the pharmacist with providing safe and appropriate pharmacy services to Rite Aid patients in accordance with the policies and procedures of Rite Aid, the state’s professional standards, and other regulatory entities.
Performed computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation & entry, insurance billing and basic problem resolution.
Accepted customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
Created prescription labels, retrieved correct medication, and counted correct number of medication to insert into container with recently created label.
Completed paperwork related to filling prescriptions and input customer and prescription data into the computer system.
Assisted in inventory management processes including: order review, inventory returns, restocking shelves, and physical inventory preparation.
Assisted with maintaining the Pharmacy department by keeping it clean and organized.
Used cash register in an accurate manner.
Provided excellent customer service in a professional manner. Voted “Best Pharmacy Technician” by customers.
Resolved problems by communicating with doctor offices, insurance companies, and customers.
Account Representative
GC Services, Huntington WV July 2005 – Jan 2007
As an outsourcing leader in both the call center and accounts receivable industries, GC Services provides a wide array of inbound and outbound management solutions to both public and private sector organizations.
Negotiated arrangements with customers to pay debt in full, or set up the best possible arrangements.
Documented all collections activity in a concise and accurate manner.
Corrected deficiencies and oversights during quality assurance reviews or as outlined by the Unit Manager, Assistant Manager and/or Manager.
Skills
Excellent customer service skills
Accuracy and attention to detail
Ability to resolve conflicts and problems as they arise
Ability to preserve confidentiality of information
Ability to organize and prioritize a variety of tasks and/or projects
Proficient with Microsoft Office
Sufficient reasoning ability regarding data collection, defining problems, establishing facts and obtaining valid conclusions in a fast-paced environment
Can perform individually or work in a team environment
ABOUT ME
An enthusiastic and motivated individual excited to learn and grow. Able and willing to quickly learn and adapt to new environments, software, and technology.
CONTACT
2906 Canyon Brook Dr.
Richardson TX, 75080
**************@*****.***