Susan Hacker
***** ********* *****, ********, ** 60441
Home Number: 815-***-****, Cell Number: 815-***-****
*************@*****.***
Work Experience
Hired by First Advantage, Bolingbrook, IL Feb 2015 to Present
AEROTEK STAFFING AGENCY March 2014 to Feb. 2015
(First Advantage), Bolingbrook, IL
Verification Specialist II
Responsibilities includes making outbound calls for obtaining the dates of employment, job title, salary, reason for leaving, and rehire eligibility. The Verification Specialist also obtains a brief description of the applicant’s job duties, dates of employment and job title. Along with employment verifications, there are academic verifications. Education verifications confirm whether your candidate has earned the diploma or degree claimed. The degree verification process includes the authentication of high school diplomas, GED’s, trade certificates, and post-secondary degrees. The specialists confirms the candidate’s dates of attendance and the type of degree that was earned, including the major course of study. If transcripts from an institution are required as a measure of the candidate’s academic performance, the specialist will retrieve official documentation from the institution.
FIRST MIDWEST BANK, Joliet, IL Nov. 2005 – Aug. 2012
Item Processing Clerk
Responsibilities included performing reject/re-entry of items during capture; accurately processing and balancing customer account information; working with bank personnel to investigate and correct transaction discrepancies; maintaining image archive of items captured; and routinely rotating truncated check inventory for item destruction/shredding, as defined by the department supervisor.
ORLAND PARK INFINITI/NISSAN OF ORLAND PARK, Orland Park, IL July 2005 – Nov. 2005
Cashier/Receptionist
Responsibilities included screening and directing incoming calls; taking and relaying messages; greeting dealership customers ; assisting customers with inquiries and payments; managing and balancing all cash transactions of daily account at close of business; and general administrative and clerical support.
SHIREY CADILLAC, Oak Lawn, IL Nov. 2004 – July 2005
Receptionist
Responsibilities included screening and directing incoming calls; taking and relaying messages; greeting dealership customers; sorting and assembling mailings; and retrieving information from Car-Fax and credit report web sites for sales personnel to provide to customers.
MAGINNIS & ASSOCIATES, Chicago, Illinois 1992 – 1999
Receptionist/Data Entry Clerk
Responsibilities included answering incoming calls; greeting clients; data entry for malpractice insurance of medical professionals; filing; and general administrative and clerical support.
Gaps in Employment
2012 to 2013
Unemployed and working various temp job either for a day or two. Some jobs were for a week.
Education
ST. JOSEPH HIGH SCHOOL, Chicago, IL
Received Diploma
Computer Skills
I am experienced in the use of Microsoft Word, Excel, Lotus Notes, 10 Key, and Windows 95/98/NT/Vista. Typing 45 wpm.