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Manager Customer Service

Location:
Mexico City, D.F., Mexico
Posted:
February 17, 2016

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Resume:

Roberto Jesus Herrasti Real

Mexico City *********@*******.*** Mobile: 521(55)4191 2794

Chief Financial Officer

Pharmaceutical Consumer Banking

Successful business partner executive in strategic and commercial areas, developing and executing financial strategy to improve the company performance and results. Motivated and empowering leader with participative approach focused on the customer service, profitability, efficiency, efficacy, productivity and high performance teamwork under compliant framework in multinational and national companies. Core experience includes:

Finance business partner. Strategic and Financial Planning / Analysis. Finance DD.

New business initiatives. Investments / Loans / Derivatives. SOX / Compliance.

Operational efficiencies. P&L planning, execution, control. Treasury / Banking.

Cost and inventory management. Transfer pricing. IT administration.

ERP implementation. Leadership development. People management.

Professional experience

Teva Pharmaceuticals. Pharmaceutical. Huixquilucan, Mexico.

Chief Financial Officer. (2011-Present)

Sr. Corporate Controller. (2008-2011)

Responsible of overall financial performance of Mexico business, managing a budget of +USD 120M of 4 companies. Financial Planning, Reporting, Treasury, Plant Controller, Accounting, Accounts Payable, Tax, Credit and Collections, Fixed Assets, IT. Finance Business Partner for General Manager and Executive Committee. Local Compliance Officer.

Achievements:

Participation in finance due diligence for a successful company acquisition in 2015.

Average 15% better performance on sales and EBIT vs. Plan.

Startup of 2 new facilities during 2013: OSD Pharma (USD 6 M), OSD Cytotoxic (USD 1.8 M).

Strategy redefinition in 2013 due to local situation with our manufacturing facilities and supply, achieving 100% of original Plan, before contingency.

Successfully launched Respiratory (+42% vs. plan) and CNS lines (+11% vs. Plan).

Evaluation and re-launching of the Oncology line during 2013 (+11% vs. Plan).

Introduction of Teva s portfolio at the retail market (Primary Care and Specialty lines), with performance of USD 18 M during 2013.

Develop and execute strategic plan to invest in strategic projects, finance culture, achieving savings of 20% in OPEX, reduction of inventory turns to 2 per year, from 1.5.

Successful automation of budget, forecast and month-end closing processes, implementation of KPI models, improvement of the transfer price process, increasing EBIT performance 20%.

Leader in successful transformation of Local Finance to Shared Service Center, 30% savings, 35% headcount.

SOX and internal control successful implementation from 106 observations to zero.

Successful Oracle and Hyperion Planning implementation, standardizing corporate processes.

Projects submitted to CONACYT tax credit programs, achieving more than USD 200k in tax benefits.

Continuous external statutory audits with no observations.

CARGILL. Food, Commodity trading. Santa Fe, D. F.

Controller. (2007 – 2008)

Leading overall financial performance for Oilseeds and Grains Mexico BU. Financial Planning, Reporting, Accounting, Tax and Costs (Consolidated, joint venture enterprises).

Achievements:

Systematization of month-end closing, reducing 4 days process, increasing analysis and quality information.

Successful implementation of internal control process for expenses, reduction of 15%.

Projects submitted to CONACYT tax credit programs, achieving more than USD 500k in tax benefits.

WYETH PHARMACEUTICALS. Pharmaceutical. Naucalpan, Mexico.

Mexico & Central America Financial Planning Manager.

Accounting Manager. (2003 - 2007)

Responsible of Mexico and Central America Financial planning, Accounting, Accounts payable, Control and Reporting of commercial and services companies.

Achievements:

Development and implementation of procedures and policies documentation system.

Successful Internal control implementation according to SOX from zero base.

Leader in change of administration from traditional to process based, increasing ownership and accountability processes.

Creation of process performance indicators included in KPIs.

Month-end closing systematization with improvements in time and quality. Control via intranet.

Implementation of culture in financial responsibility, resulting in more than 10% of annual savings.

Successful automation of expense reports, minimizing errors and time consuming.

Hyperion and PCR corporate reporting automation and implementation.

Implementation of successful Shared Services Center for financial services of Central America operations.

Creation and implementation of Balanced Scorecard for the company.

BAXTER. Pharmaceutical. Cuernavaca, Mexico.

Treasury and Accounts Payable Manager. (2003 - 2003)

Leading Mexico Treasury, Accounts Payable and Expenses, operation and control performance.

Achievements:

Implementation SOX based internal control with zero observations.

Executive and administrative expense accounts automation via internet, reducing time of process.

Development of policies, procedures and processes documentation system.

Leader in change from traditional administration to processes based administration.

Creation of performance indicators and financial monitor.

Improvements in cash flow with commercial paper and derivative instruments, +3% financial incomes.

Improvements in forecast accuracy from 10% to 85%.

Implementation of "Cadenas Productivas" that improved the company cash flow +500%.

NACIONAL MONTE DE PIEDAD. Financial services. D. F., Jalisco, Morelos, Mexico.

Branch Manager. (2002 - 2003)

Overall branch administration and control. Management of 55 people (90% unionized).

Achievements:

Successful creation and implementation of internal control for branches.

Opening of Cuernavaca Branch.

CONFIA, S. A.; CITIBANK, S. A. Financial services. Cuernavaca, Mexico.

Regional Auditor, Branch Manager, Regional Manager. (1995 - 2001)

Responsible overall commercial, administration and control of 6 branches in Cuernavaca, audit for 11 branches in Morelos.

Achievements:

Successful development of internal control systems for the braches, implemented nationwide.

Consistent over the plan commercial results.

Implementation of people development and leadership program to executives.

Creation and implementation of nationwide branch auditing system.

BANAMEX, S. A. Financial services. D. F., Mexico.

Controllership Specialist. (1994 - 1995)

Leader of Controllership budget and analysis. Responsible of project analysis under “Bank Intervention” of CNBV.

Achievements:

Creation and implementation of financial model to evaluate ATM’s performance.

Education

D-1 Certification (Top Management) IPADE (2011-2012)

Master in Business Administration ITESM (2009 - 2014)

Master in Finance ITESM (2000 - 2002)

Public Accountant ITESM (1989 - 1993)

Languages:

Spanish (native), English (fluent).



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