Administrative Assistant/Accounts Receivable

Summary

Accounting professional with over ** years of experience, including three years in credit and collections.

Comfortable working both independently and as integral team member producing high quality work.

Strong administrative skills, aggressive credit and collections technique.

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.

Experience

Robert Half Agency Miami, FL 6/2015 – 1/2016

Sales Administrator / Administrative Assistant

nProcess renewal applications, check for accuracy and completeness of financial papers and new title/registration applications, process duplicate titles, permits and handicap applications, and complete vehicle registrations.

nDaily cash entries, cash matching ensured banking is managed efficiently.

nInput data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

nAdministrative duties, customer service, bank deposits, coordinated drivers miscellaneous errands.

Mystic World 321 Inc. Orlando, FL 3/2012 – 11/2014

Retail Manager

nResponsible for maintaining operational standards, customer service levels, driving sales, budgeting and controlling labor, visual standards, staff development, Inventory control, training, and recruiting, Interviewing and selecting top talent.

nInspire sales staff to develop and implement special promotions and events, loss prevention.

nInput data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

nEnsure banking is managed efficiently and cash and receipts are reconciled.

nTry to anticipate changes in customer demand for particular goods, as goods must be purchased well before their sale to customers

Diaz & Sons Transportation Inc. Miami, FL 6/2007 – 2/2012

Office Manager / Administrative Assistant

nEnsured all associates worked in compliance with laws and regulations, attended and completed all

Required health and safety training.

nHandled office management duties, customer service inquiries, and office bookkeeping.

nOffered open and supportive communications to team, providing leadership, guidance and support aimed

At improving employee morale, customer experience and a safe and harmonious work environment.

nAssisted with all Human Resource functions including recruiting, hiring, training and staff development.

Senator International Freight Forwarding Doral, FL 8/2005 – 3/2007 Credit & Collections Coordinator / Accounts Receivable Supervisor

nAdministered and enforced credit collection policies and procedures

nTrained and supervised competent credit and collections staff.

nSupervised, prepared and analyzed accounts receivable aging reports.

nReviewed accounts to be assigned for legal repossession charge-offs with outside collection agencies.

nProcessed credit applications, bank trade and credit reference to determine assigned credit limits.

nResponsible for credit collections on all accounts by contacting the customer by phone, e-mail and written correspondence.

Education

North Miami Senior High 1978 Miami-Dade College 1980

High School Diploma Administrative Courses

Skills

Windows Microsoft Office 8 (Word, Excel, Outlook, PowerPoint)

Mac OSX, Accounting software JD Edwards, Sales Forces, Quick Books, Varial-B2 Accounting System

Insurance Company Computer System (Diamond, Sapphire, Avility and Siebel)

Language

Fluent in English, Spanish speak, read and write

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