Project Manager

MARTIN SCHMIDT

Lafayette, Colorado ******.*********@*****.***

303-***-**** www.linkedin.com/in/martinschmidt24

Project & Program Manager / Service Delivery Manager / Account Manager

Over 15 years experience defining objectives and applying leadership skills to achieve bottom-line results. Track record of managing change, mitigating risk, infusing new ideas and delivering solid results. Analytical leader with the ability to work with management, staff, and customers to convert complex requirements into actionable plans. Proactive and pragmatic problem solver. Exceptional team builder, adept at assembling and managing cross-functional teams to complete projects on-time and within budget. Demonstrated areas of expertise include:

Project / Program Management

IT Infrastructure / Data Center

$1-5 million Budget Accountability

Business Process Reengineering

Strategic Outsourcing Accounts

IT Security Solutions

Vendor / Contractor Management

Customer Relationship Management

Professional Work Experience

XEROX SERVICES, Denver, Colorado 2011-2015

Program Manager

2015: Remediation projects for support teams such as Network Engineering and Distributed Systems Engineering on various Customer accounts.

2014-2015: Supported New York EZPASS with Network Circuit Upgrades and a NetApp DR storage refresh project. Supported SEPTA, including PCI compliance, TripWire, Network and Server System Monitoring, Network Intrusion Detection, and Failover/DR Planning.

2013-2014: Schneider Electric account. Virtual Mainframe Tape Library implementation and Integration project to bring the North America Telvent Company into the Xerox IT support model for Schneider Electric, including Lotus Notes, Mobile Devices, Server Administration, Backup, Deskside support, and Service Desk.

2011-2013: DCP Midstream account. PMO Lead with oversight of five Project Managers and management of a variety of infrastructure, security, networking, and data center projects. Including: Wireless Secure Networking with RSA, Network performance, Domain implementation, Exchange 2010 migration, Printer redesign and remediation, NetApp NAS migration, WAN Optimization with Riverbed, Cisco Load Balancer Upgrades, Enterprise Content Management with XTCM, eDiscovery with EMC SourceOne, MDM with Boxtone and 3LM, Cirrato Server-less Printing, SunGard Data Center cable cleanup, EMC Vmax migration.

Positively changed Customer perception of PMO by crisply communicating and resolving issues, project planning, and tracking to schedules.

Contributed to the development of various proposals that led to new business.

Presented PMO status to IT Directors and VP of IT in regular Governance meetings.

Received award for implementation of EMC Vmax migration project.

BROCADE COMMUNICATIONS via BRIDGEVIEW IT, Broomfield, Colorado 2011

Project Manager

IT Information Security projects for key internal Company initiatives. This included projects for Network Access Control, Network IDS/IPS, Mobile Device Management, Forensic Software, and Identity Management. Projects involved Teams of about 5 to 15 people from InfoSec, Network Engineering/Operations, Windows/UNIX Engr/Ops, Endpoint Engr/Ops, Service Desk, Applications, Human Resources, Procurement, and 3rd Party Vendor.

Collaborated with all IT functions to facilitate team communication, resolve conflicts and issues, and drive projects forward in a matrixed environment.

Coordinated a complex RFP process for the Network Access Control project.

Worked with Networking and Information Security teams to develop a Network IDS/IPS process document.

Developed presentation for first Information Security Steering Committee and presented to CIO and IT Directors.

IBM GLOBAL SERVICES, Boulder, Colorado 1998-2010

Project Manager for IBM Strategic Outsourcing, Security Services (2003-2010)

Clients: Gerdau Ameristeel, InfoPrint Solutions, State of Indiana, Fluor, Disney, TSA, BP, Equifax.

Deployed IT security services for key commercial and government outsourcing accounts, spanning domestic and global project teams of 10 to 20 in a matrixed environment. Managed hardware and software procurement,

infrastructure buildout, and implementation of security software and services at client’s site. This included up to seven sub-projects concurrently, totaling $1 to $5 million and 6 months to 2 years in duration.

Managed a complex Global Security project for the InfoPrint Solutions account to deliver a variety of security services required to allow for the separation of IBM’s Printing Systems Division from IBM to form a new company called InfoPrint Solutions.

Brought in to jumpstart a troubled project with Fluor that had an aggressive timeline, encompassing six security subprojects, five project managers and 25 personnel.

Delivered security solutions across 20 separate business units for the Disney project.

Utilized project change requests to efficiently manage the scope and schedule of each project, resulting in control of scope and cost/budget.

Received Bravo award for supporting an important repeatable model initiative.

Project Manager for IBM Strategic Outsourcing, Service Delivery Center (1999-2003)

Clients: Xcel Energy, Nissan, Hitachi, Cendant, Honeywell.

Managed $1 to $2 million projects on IT strategic outsourcing accounts. Oversaw teams of 10-20 implementing new applications and processes for problem management, change management and service level reporting. Collaborated with delivery executives, project managers and technical personnel from different areas of the organization.

Implemented a training program for the Xcel Energy Project for hundreds of personnel, leading to on-time project delivery in collaboration with the Project Executive.

Awarded twice for successfully managing an effort on the Nissan Project that resulted in substantial cost savings, despite intense pressure and insufficient resources.

Managed Cendant Project that included 20 diverse business units on a high-profile initiative.

Project Manager for IBM ITS, IT Consulting & Implementation Services Group (1998-1999)

Clients: BFI, Gates.

Led network implementation and rollout projects of varying sizes, entailing management of five personnel, third party vendors and customer team interaction.

Managed a multi-site network deployment from hardware and services procurement through staging and logistics.

Kept projects focused by providing an executive financial snapshot of all ongoing projects and financials using IBM system tools and MS Access.

STORAGE TECHNOLOGY CORPORATION, Louisville, Colorado 1996

Special Project Intern

Prepared a competitive product pricing analysis for an annual strategic plan and performed marketing research for data storage and backup solutions.

MILITARY SEALIFT COMMAND, DEPT. OF NAVY, Washington, DC 1993-1995

Project Engineer

Successfully supported a $15 million shipboard elevator contract and key components of numerous $50 million ship modification contracts.

VARIOUS SHIPPING COMPANIES 1991-1993

3rd Assistant Engineer

Maintained main propulsion engine and all auxiliary systems.

US NAVY RESERVE 1991-1999

Lieutenant, Merchant Marine Reserve Program

Education and Certifications

MBA, Technology & Innovation Management, University of Colorado, Boulder, Colorado, 1997

BS, Marine Engineering Systems, US Merchant Marine Academy, Kings Point, New York, 1991

Masters Certificate, Project Management, The George Washington University, 2001

Certificate in Core Technologies, University of Colorado, Denver, Colorado, 2001

Certified Project Management Professional (PMP)

Six Sigma Yellow Belt

Platforms and Software

Platforms: Windows, Mac OS

Software: Microsoft Project, Microsoft Office

Training: Project Management, ITIL, Networking

Professional and Community Affiliations

Member, Mile High Chapter, Project Management Institute (PMI), 1998-present

Volunteer, United Way Day of Caring & IBM e-mentor

Volunteer, Boulder County Partners 2009 – 2010

Volunteer HOA Board Member 2015 - present

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