Customer Service Administrative Assistant

Valerie Barrios

Pico Rivera, CA

**************@*****.*** - 562-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Case Manager

Pasadena Meadows - Pasadena, CA - 2014 to Present

Responsibilities

Verify & run eligibility for all HMO referrals. Work with insurance companies to obtain authorization for admission to facility. Send clinical review as requested. Input all clinical notes and contact information for facility personnel to use as directed. Meet with residents and set up discharge plan. Work with all HMO patients throughout their stay in facility. Gather all paperwork needed to submit to corporate office for month end billing. Skills Used

Time management, meticulous attention to detail, proficiency on Microsoft office. Current Salary: $18/hr

Central Supply/ Customer Service

Pasadena Meadows - Pasadena, CA - 2013 to 2014

Responsibilities

Assisted with facility admissions. Inputted invoices into system. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Inputted all supplies used per patient to keep track of all items being distributed. Ordered all supplies for facility. Worked with maintenance and staff to assure that equipment was being tracked at all times.

Skills Used

Strong sense of responsibility, Microsoft Excel proficiency. MJM Consulting

Administrative Assistant - Huntington Park, CA - 2013 to 2013 Responsibilities

Managed reception area, greeted visitors and responded to telephone and in-person requests. Served as a central point for all outside vendors needing to gain access to the building. Prepared and sold a broad range of merchandise to individuals and vendors.

Skills Used

Customer service, attention to detail, marketing.

Receptionist

Dr. Hakim Miracle Dental - Bell, CA - 2011 to 2013 Responsibilities

Maintained the front desk and reception area in a neat and organized fashion. Dispersed mail to correct recipients throughout the office. Made copies, sent faxes, made charts, and handled all incoming and outgoing correspondence.

Skills Used

Multitasking, time management.

EDUCATION

Associate

Rio Hondo College

Diploma

El Rancho High School

SKILLS

Microsoft word, Excel, Power Point (4 years), Insurance Eligibility & Verification (2 years)

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