SONYA L. OLSHEN
***** ***** **** ********** *****, CA 92648 ǀ 801-***-**** ǀ ***********@***.***
Executive Summary
Dedicated seasoned professional with the necessary balance of entrepreneurial spirit and corporate diplomacy that translates customer demands into maximum sales and profits strategically aligned with the best interests of the company. An expert in developing strategic initiatives to secure and grow product / service categories. Dedicated to maintaining a reputation built on quality, service and uncompromising ethics.
Key Qualifications
• Versatile and accomplished; able to manage multiple projects efficiently
• Team Player
• Ability to work under tight deadlines
• Personable; excellent “people skills”. Extremely functional communicator; adept at building rapport with various types of individuals
• Integrity and ethics
• Strong organizational and communication skills, both verbal and written
• Professional, resourceful, strong creative abilities
• Proven sales and leadership abilities; inventive and prolific thinker
• Customer service oriented
• Independence; ability to be efficient under minimum supervision Professional Experience
First Choice Services (2011 – Present)
Santa Ana, CA
Senior Sales Representative
• Strategically identify and secure new clients on a monthly basis.
• Cost analysis demonstrating savings on product while increasing quality of service.
• Secured the largest and third largest clients in the Company’s history.
• Built and maintained strong long-term relationships with clients that nurtured client referrals.
• Successfully grew sales and profits of current client base.
• Proven success in saving clients that were at risk of terminating their business with our Company.
• Overseeing of installations at all new clients.
• Training of new sales associates.
First Choice Services (1994 – 1997)
Downey, CA
Specialist
• Reached sales goals by targeting, opening new accounts and growing within existing accounts.
• Strengthened Company’s position in strategic territories.
• Successfully launched new product lines to the market.
• Maintained account satisfaction rate above 95%.
• Supported accounting department to maintain client on time payments. Bally’s Health & Tennis Corporation of America (1988 – 1994) Costa Mesa, CA
Manager
• Supervised a staff of over 50 and day to day operations of facility.
• Successfully solicited and secured new members by means of a comprehensive direct sales and marketing programs,
• Proven successes in attainment of KPI’s for sales, productivity, quality, and member satisfaction.
• Managed four different facilities.
• Training of new sales associates.
Achievements
Presidents Club member first year (nationally)
Sales Person of the Quarter (nationally)
Sales Person of the Year (nationally)
Winner of multiple contests
Certifications
Certified Personal Trainer
Certified Aerobic and Step Instructor