Manager Management

Douglas Feldman

***********@*****.*** ● 516-***-**** ● 16 Acorn Ponds Drive Roslyn, NY 11576

Areas of Expertise

Management- Strategic Planning- Talent Acquisition- Recruitment Staffing- Relationship Building- Effective Presenter- Problem Solver Professional Experience

Northwell Health, Lake Success, NY January 2012-January 2016 formerly North Shore LIJ Health System

Operations Manager October 2014-January 2016

• Instrumental in building, developing and introducing the organization’s first in- house internal, temporary staffing agency

• Decreased overall outside agency spend by $2.4 mm within the first year, eclipsing organizational goal by greater than 50%

• Managed the day to day operation of the agency which included overseeing recruitment/hiring of talent, placement of talent and facilitation of both the client and talent relationships

• Supervised the performance and progress of up to 270 agency employees

• Partnered and developed strong relationships with health system’s training teams to ensure temporary staff was trained and prepared prior to deployment

• Directed and ensured weekly payroll was completed on time through Kronos payroll system

• Promoted the agency through the delivery of presentations to departments within the health system

• Served as primary point of contact in regards to any questions, concerns or issues regarding the agency

Team Lead April 2013-October 2014

• Named one of the Talent Acquisition department’s original Team Leads, which was an additional layer of management that had not existed previously

• Trained and supervised a team of four recruiters who were each responsible for 50-75 open positions

• Managed team member assignments and provided guidance in the development of sourcing plans and strategies

• Developed, cultivated and managed relationships with business partners and hiring managers to provide service excellence and staffing expertise

• Leveraged on-line recruiting resources and the in-house applicant tracking system to identify and recruit the best possible talent

• Represented my team on bi-weekly operations conference calls with representatives of each health system hospital, designed to provide updates and strategic insight on critical open positions

• Served as a key contributor on special projects including the re-purposing of one of the community hospitals and redeployment of staff throughout the health system

• Counseled and coached a team of recruiters around the goal of consistently achieving performance metrics in areas such as time to fill, hiring manager interviews and total hires

Specialist, Talent Acquisition January 2012-April 2013

• Pre screened, interviewed and managed the full life cycle recruitment process for assigned portfolio of open positions

• Sourced qualified candidates to meet customer requirements by implementing extensive searching, networking and screening techniques

• Consistently performed as one of the department’s top recruiters as measured by customer satisfaction, time to fill open positions and total hires

• Regularly volunteered for departmental initiatives such as career fairs, competitions and performance improvement activities Elementary School Teacher September 2007-June 2011 I taught fourth, fifth and sixth grade classes in several public schools and a private school.

The Horizon Group (THG), Lake Success, NY November 2005-April 2006 Director

• Sourced, screened and interviewed qualified candidates in areas such as investment banking, capital markets and asset management

• Managed client relationships and provided constant updates on recruitment status.

• Worked closely with one of firm’s partners to expand our client base In Search Worldwide, Stamford, CT August 2003-October 2005 Account Vice President

-Managed a team of recruiters responsible for sourcing, screening and interviewing talent

-Partnered with hiring management to implement effective recruiting strategies Drum Associates, New York, NY December 1999-August 2003 Recruiter

-Performed full life cycle recruitment activities including sourcing, interviewing and hiring

-Developed relationships with existing candidate network and tapped potential alternative sources

Education

MA, Education- Hofstra University- Graduated with Distinction BA, Communication- Muhlenberg College

Additional Certifications

Professional Recruiter Certification (PRC), Behavioral Interviewing Technology: MS Office, PowerPoint, Taleo Applicant Tracking, PeopleSoft, Kronos

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