Customer Service Executive

Nisha Chandran

Email Id : ***********.*@*****.***

Phone No : 050*******

Profile

● Master of Commerce degree holder with two years of workings experience in teaching and two year experience in customer service executive, Accounts, and as cashier.

Career objective

Seeking a position in the Teaching where I have the knowledge of all teaching subjects, experience of supporting children’s with special needs, have the confidence and energy to successfully handle difficult behavior.

Educational Qualifications:

Qualification

University/board

Year of passing

Master of Commerce (M.Com)

University of Kerala

2011

Bachelor of Commerce (B.Com)

University of Kerala

2008

Pre Degree

University of Kerala

2001

All India Secondary School Education (AISSE)

Central Board of Secondary Education (CBSE)

1999

Additional Qualification

Course: Advance Diploma in Professional Accounting (06 months)

Institute: TCIL-IT Education and & Training

(A Govt. of India Enterprise) - http://www.tciliteducation.com

Summary of skills & expertise

Ability to build good relationship with staff and pupils.

Encouraging the children to achieve their potential by stimulating enthusiasm for learning.

Strong determination to succeed.

Organizing and maintaining books, learning materials and resources.

Meeting parents and updating them on child’s progress.

Preparing class registers and accurately updating pupil records.

Helping children with their learning, playing and social developments.

Primary Teacher (02 year)

School: Dream Park International Montessori school in India

Period of working: 2011- 2013

Roles and responsibilities held: Teaching and handling office work.

Customer Service Executive/Accounts (02 Years)

Company: Muthoot Fincorp Ltd (Pan India Non-Banking Financing Company)

Period of working: 2012 – 2014

Roles and responsibilities held: Providing differentiated and market leading customer service, accurately logging customer requests for service delivery, Confidently putting things right for customers first time, Conversing with customers - both external & internal over the telephone email and secure message service dealing with customers concerning gold loans, vehicle loans, health insurance and foreign exchange; General filing and documentation.

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Personal profile

Gender : Female

Date of birth : 07 May 1983

Marital status : Married

Language known : English,Hindi,Malayalam

Nationality : Indian

Visa Status : Husband visa

Passport No : H 1591842

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