State University Sales

Qualification Summary:

Efficient leader with proven management, communication, and training expertise. Innovative new professional adept at interpersonal skills and attention to detail to promote collaboration for successful outcomes.

Computer skills: Proficient in all Microsoft Applications. Working knowledge of Tableau, SQL, Visual Basic, and C#

Education:

University of Tennessee, Knoxville, TN

Bachelor of Science: Food Science and Technology (Concentration: Pre-Medical)

Middle Tennessee State University, Murfreesboro, TN

Master of Science in Information Systems (Concentration: IT Project Management)

Professional Experience:

Business Analytics Lab Director, MTSU, Murfreesboro, TN (January 2014 - December 2015)

Managed the daily operations of the peer tutoring program including training, staffing, and program evaluation

Provided oversight and direction to peer tutors in accordance with the peer tutoring program’s policies and procedures while actively demonstrating facilitative leadership to foster productive teamwork through mentoring and counseling

Worked with students to assess their learning needs, set short-term goals for tutoring sessions, long-term goals for academic development, and assisted students in reaching personal goals

Medical Scribe, PHYSASSIST, Knoxville, TN (June 2013 – Dec 2013)

Recorded health care provider-dictated diagnoses, prescriptions and instructions for patient discharge and/or follow-up as well providers’ consultations with health care professionals, patients, and family members

Proficiently charted in real time as the provider assessed and examined patients

Transcribed all ancillary test results and their interpretations, including laboratory and imaging tests

Reviewed patient medical records to obtain past medical history information and diagnostic studies for treatment options

Sales Associate, Best Buy, Knoxville, TN (June 2011 – January 2012)

Used innovative training tools to drive profitable growth and consistently achieved individual and department goals as one of the store’s top performers

Engaged customers utilizing sales skills to build complex, connected solutions in a fast paced, dynamic environment where customers consistently left satisfied

Applied appropriate knowledge and expertise through continuous self-learning and self-development in order to provide an excellent customer shopping experience

Leadership Experience:

Phi Delta Theta New Member Educator (2014-2015) Middle Tennessee State University

oExecutive position within the fraternity, leads the educational and maturation process of the new class

oReceived recognition pertaining to my personal educational process from other chapters and the IFC president

Phi Delta Theta Fundraising Chair (2015) Middle Tennessee State University

oRaised over $4,000 for the Amyotrophic Lateral Sclerosis (ALS) Association

Phi Delta Theta Phikeia Class President (2014) Middle Tennessee State University

oLead the pledge class in accomplishing goals and facilitating brotherhood among the fraternity

Minorities in Agriculture and Natural Resources (2008 - 2012) University of Tennessee, Knoxville

oOrganized and facilitated campus wide agricultural activities

Clinic Vols Student Care Partner (2008 – 2012) University of Tennessee, Knoxville

oInteracted and served as a resource for ill students by connecting them with services provided by the university and community organizations in the area

Awards and Accolades:

MTSU Fraternity and Sorority Life: New Member of the Year

oWon the New Member of the Year award for campus involvement an scholastic achievement

Helped facilitate the “MTSU Adopts A Family” program, which raised over $7,000 for a family in need during last year’s holiday season

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