Customer Service Truck Driver

RICARDO HOPE *** East ** Street Brooklyn, NY *****

Phone: 917-***-**** **********@*****.***

I am versatile professional, who is seeking a position that affords me the opportunity to critically think and continue to build my leadership, transferable and organizational skills.

EXPERIENCE

DynaServ Industries, Inc.

Maspeth, NY 6/15 – 11/15

Field Technician

Managed all onsite installation, repair, maintenance and test tasks

Managed the workload for 40+ Stops along the upper East side and Harlem routes daily

Cleaned and power wash all the bus stops and train stations along the assigned and unassigned routes as necessary

Diagnosed errors or technical problems and determined the proper solutions, while working largely unsupervised

Produced timely and detailed service reports

Operated all company vehicles and adhered to all safety regulations per company and DMV mandates

BJ’S Wholesale Inc.

Brooklyn, NY 6/14 – 6/15

Deli/Rotisserie Clerk

Responsible for servicing members at the deli counter. Daily task included slicing, weighing and wrapping all full-service deli items while replenishing and rotating deli items in both the full-service and the self-service stations.

Meat Cutter –Managed the cutting and processing of fresh meats, and received and rotated all meat products while maintaining proper sanitation standards at all times.

Chep Aerospace Solutions Inc.

Inwood, NY 10/13-9/15

Assembler/Aircraft

Responsible for assembling different types of aircraft parts and luggage compartments.

Responsible for working with metal shell, aircraft fuselage and wings.

Performed skill assembly operations assembling, fastening, filing, fitting, trimming, aligning and removing surface defects as assigned.

Saker Aviation

New York, NY 3/13 – 1/14

Ramp Agent

Assisted in monitoring basic logs for incoming and outgoing helicopter trips.

Escorted passengers to and from helicopters and helipad while adhering to all safety federal guidelines.

Loaded and unloaded baggage and packages as needed.

Fueled all helicopters and maintain detailed fuel logs per federal guidelines.

Ashley Furniture Inc

Lessport, PA 2/11 –12/11

Assembler Team Leader

Using a variety of hand & power tools, fixtures, forklift operator work instructions and test equipment, performed a series of operations to correctly assemble/ household furniture.

Followed detailed assembly instructions, processes and procedures.

Reported problems with quality, processes, equipment and materials to Production Supervisor.

Maintained clean and organized work area to facilitate manufacturing functionality at all times.

Verified delivers and walk-in order accuracy to ensure the material loaded for delivery or pick-up is correctly documented.

Validated inventory levels for accuracy and conducted cycles count as required, assisted in taking inventory. Created and utilized order logs for inventory tracking and ordering processes.

Provided training and day-to-day job directions for other branch warehouse personnel and truck drivers respectively.

Ensured warehouse staff and truck driver’s conducted work in a safe and productive manner; attended safety meetings and followed all safety procedures and policies.

QUALIFICATION

• Dedicated and self-motivated individual with proficient customer service, inventory management, forensic review of data and great transferable skills.

• Bilingual English Spanish, excellent communication skills, great organizational skills, great at multi-tasking. Works well as an independent player, while able to adapt to and contribute to the team dynamic.

• Proficient in Windows, Microsoft Office Suite package and possess great research skills.

EDUCATION

Associates - Social Work 2004

Texas A & M University

Bryan, TX

Gas Station Certificate, March 2013

Fire Guard Licenses, March 2013

Indoor place of Assembly Safety Personnel, March 2013

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