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Customer Service Medical

Location:
Greenville, NC
Posted:
February 16, 2016

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Resume:

Kim Phung Hoang Nguyen

**** ******** ***** *** *, Greenville, NC, 27834

919-***-****

Email to: actkc0@r.postjobfree.com

OBJECTIVE:

Motivated upcoming graduate seeking a challenging position as Medical Technician to employ comprehensive lab training and demonstrate established organization and relevant technical skills

EDUCATION:

East Carolina University, Greenville, North Carolina

Bachelor of Science in Clinical Laboratory Science Expected graduating May 2016

Wake Technical Community College, Raleigh, North Carolina

Associate Degree in Art Graduated May 2012

SKILLS AND QUALIFICATIONS:

EMR Software

LIS Software

Medical Lab Equipment

Test Routing Software

Chemical Composition

Blood Tests

Information Processing

Customer Service

Work Prioritization

CLINICAL EXPERIENCES:

Vidant Medical Center- Greenville, NC

Dept. of Hematology (Rotation)

January – March 2016

●Familiar with IRIS IQ 200 Automated Urine Analyzer, UniCel DxH 800 Beckman Coulter, Dade Behring BCS XP System: Coagulation Analyzer

●Execute experiments and assays with great attention to detail and strict adherence to proper technique and quality

●Excellent at time management, multitasking, and prioritizing work flow

Dept. of Microbiology (Rotation)

October – December 2015

●Conducted experiments utilizing Bact/ALERT 3D for blood culture assays

●Working knowledge of using MALDI-TOF Mass Spectroscopy and MicroScan

Dept. of Transfusion Service (Rotation)

August – September 2015

●Operated and calibrated the Ortho Provue Analyzer in Blood Bank department

●Performed Gel Testing and Manual Tube Testing

●Performed aphesis preparation of platelets, plasma, and transfusion testing

●Conducted STAT and routine testing on a variety of specimens quickly and accurately

●Input blood products into the laboratory computer system accurately and efficiently

●Maintained lab equipment, performed troubleshooting procedures and resolved instrument problems

Phlebotomy (Training)

August 2015 – February 2016

●Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture

●Follow infection-control and safety procedures in carrying out daily phlebotomy functions

●Prepare blood-collecting equipment, draw blood, and safety store and transport samples

●Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens

ADDITIONAL WORK HISTORY:

Wake Med Hospital - Cary, NC - Volunteer - PACU

January – March 2012

●Proactively address work issues at both an individual level and a team level

●Transports patients by wheelchair as appropriate utilizing approved wheelchair techniques

●Deliver messages from patients in the care area to family/family to patient. Follows proper procedure for cleaning equipment

●Execute complex procedures or methods with high quality

●Recognizes and elevates changes in day to day operations to team leads and/or supervisors

SAFETY TRAINING/ CERTIFICATIONS:

●Laboratory Information Management System (LIMS)

●HIPAA Privacy and Security Rules

●OSHA Blood Borne Pathogen

●Chemical Safety Awareness

Keywords: Laboratory Coagulation Automation Blood Medical Clinical LIMS Assay Testing Patient Technologist Clinician Technician Scientist Development Routine Computer Interface Software Security STAT Specimen Sample Analysis



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